Ozball I mythiced mine first thing this morning. What shall I do?
So did I. Can’t be bothered contacting support again
I have bought 5 so we gonna get missing Arcanes sent to us?
Well that’s just great, I already bought 12. So do we all have to submit a ticket if we got ripped off?
Everybody should have long ago learned early purchases can be bugged. But sometimes in our favor
To those who bought the pack when it only had one arcane in it, submit a ticket to support and they should be able to sort you out.
Ozball, go to bed.
But yes, please submit a support ticket and we will be more than happy to sort you out.
I must say this is really funny to see people trying to do the same meta then pc. They have no idea the team is easy to beat now
Done. Ten wotsits.
Got a response for my ticket.
He wants to see “images of your purchases with either your email address on them or your player name.”
?
What the hell does that even mean? It’s like they don’t understand how their own game works! I’m still waiting for a response, no doubt I’ll get the same strange reply.
I think he may think I’m talking about an actual cash purchase? Which I understand the need for proof of.
Replied to him trying to clarify…
Misunderstanding sorted out and issue resolved to my satisfaction. Good work guys.
All sorted, 505 coming through with the very generous response. 5/5
Did you contact 505 or our in house support?
Our in house team have been prepped on this issue and are ready to help.
I did this morning around 12 hours ago, hopefully there’s a reply waiting for me when I get up in the morning. Night night.