Hello Adventurers, 
We’re aware that there were several issues that occurred this past week.
Firstly, the Mass Vulnerable Citadels issue
- Where a number of Citadels became vulnerable before their schedule, and in some cases, prevented some Citadels from having a proper voting period.
As a status update, this issue has been fixed, and the voting day was pushed back a day to compensate for the improper period.
Secondly the CLIFFY Error issue blocking Citadel Battles.
- When attempting to play a Citadel Battle, during the match, finishing the battle, or upon startup, you would often get a CLIFFY Error.
The development team have since fixed this issue, and we understand that this issue was frustrating as it prevented players from obtaining resources.
As such, there will be a global mail compensation sent out in the next 24hours, which can be collected in your in-game mail.
For more information please refer to these articles here:
Again, we acknowledge and understand the impact these issues had with your enjoyment of Gems of War and we’re really sorry that you had to experience these issues.
Thank you for your patience and understanding throughout this entire process.
