Can't upgrade weapon

Support Support (PS4 / Xbox)
1

Platform, device version and operating system:
Xbox

Screenshot or image:

20230829_211202
20230829_2112021920×2560 338 KB

What you were expecting to happen, and what actually happened:
I expected to be able to upgrade my weapons, unfortunately that option is not there

_REPLACE THIS TEXT WITH YOUR ISSUE.
I selected "upgrade weapon and was taken to the next screen. The camera button was automatically selected. I don’t have any other options available and nothing will move the selector from the camera.

How often does this happen? When did it begin happening? Always, i first noticed it a couple of months ago

_REPLACE THIS TEXT WITH YOUR ISSUE. This is a constant issue. I contacted support over a month ago. They closed my ticket.

Steps to make it happen again
_REPLACE THIS TEXT WITH YOUR ISSUE. e.g. I just want to be able to upgrade my new weapons so i can continue to be competitive. I have been playing the game for over 6 years

2

You are hitting the wrong button, they changed it a while ago, if you’re on PS4 its now L1 not R1. Read the previous screen :slight_smile:

3

Thank you so much!!!

4

Hello :slight_smile:

Just a quick heads up, I’ve moved this thread to the support category so other members of the community can help you if more issues arise!