Can't play Legends Reborn storyline

Platform, device version and operating system: Android and PC

Screenshot or image:

What you were expecting to happen, and what actually happened:
I expected to see a “Play” button on the bottom left of this screen to start the Pan’s Vale storyline.

How often does this happen? When did it begin happening?
Every time I log in on both mobile and PC.

Steps to make it happen again
Log in to the game and try to play the Legend’s Reborn event. On mobile the “Play” button flashes for a split second then disappears. On PC the button doesn’t appear at all.

1 Like

The first train of thought is that I already collected the reward, but as you can see the pet is unowned.

I am having this issue as well.