Can't connect to global or guild chat

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Please check the known issues list before posting a bug.

Platform, device version and operating system
e.g. Android, Samsung Galaxy S8, Nougat

Screenshot or image
If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately.

What you were expecting to happen, and what actually happened
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’

How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?

Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena

Hey Slevin, sorry but you can’t access chat for 24 hours because you were chat banned!

I asked everyone to keep that chat PG and you continued being very inappropriate.

Understood. Thanks for the quick response.

1 Like


1 Like

I got banned recently by kafka. How long is my chat ban. No point continuing if I can’t communicate in next week’s doom

I’d suggest sending a support ticket or PMing me so we’re not discussing your ban publicly :slight_smile: