[Reported] Campaign Task Reward Not Given

Platform, device version and operating system:
Xbox Series X

What you were expecting to happen, and what actually happened:
On completing the Slayer task (stage 1) in the Campaign Tasks, I expected to be able to collect the 2 Red Deeds shown as the reward. On collecting the reward, the game showed 2 BLUE Deeds instead. On looking at my inventory, no deeds of any colour had been given.

How often does this happen? When did it begin happening?
Started with new Campaign tasks added in 8.6.

Steps to make it happen again
Collect any coloured deed rewards from campaign tasks (or Books of Deeds). A different colour will claim to have been awarded, when in fact, nothing was awarded.

10 Likes

Same problem!! Ns

1 Like

Same problem!! PC/Mobile

Same problem, Xbox Series X

same here (PC/Android) - and same with books.. :expressionless_face:

Same here (PC/Android)

Same issue. Xbox

Honestly, I’m really fed up with the fact that every time there are bugs everywhere, nothing is tested before releases, crazy stuff, stop taking us for beta or alpha testers, it’s not serious, it’s not up to us to do your job, I just tested the recovery of the 2 acts in the tasks and they are not credited in the inventory, we will be told that it is a visual bug, the usual response, yes yes you have the rewards but you don’t see them!!! Seriously, if I don’t see them it’s because I don’t have them!!! the keys and the chaos shards have been credited, I haven’t yet tested the reward options including the paid one when I buy the Pass. Jeto we love you but frankly your Dev team is lost. Thank you for sending us all the rewards in our mailboxes in a reasonable time and for fixing all this mess. And also correct the progress of the tasks which remain blocked if we do not recover the reward, it is exactly the same bug as when the PvP was launched, which was corrected afterwards, so you reproduce a bug that you know in another part of the game, the tasks must continue to be completed even if the first level is finished, it is frankly distressing all this. Every time everything is ruined Sincerely

5 Likes

Note: the Chaos Shards from Brawler were received.

image

after reward collected:
image

The Slayer task did not provide Deeds of Fire (as displayed in the Task reward)

image
or the Deeds of Ice (as displayed in the reward screen)

My screenshot from after and before collecting the Slayer task.

6 Likes

Is the new achievement related to this campaign’s quests?

Hi Clare,
Yes, I would think so based on this post.

We would have to complete the 3rd level “Gold” on two of the Campaign Tasks. It should be easily achievable during the length of the campaign.

2 Likes

same here on ps4 red book give blue book and not sure it was added to my inventory

All three deed tasks (Slayer; Heroic master; Match master) display red deeds on the menu, display blue deeds when collecting and add no deeds to your inventory - looks identically bugged.
Well, you owe me 6 deeds, devs! Heh, what testing do you do, exactly?

4 Likes

No books or deeds received on Xbox.

VIP 12, also waiting for Guild Wars Medallion compensation …

1 Like

Same. Android.

2 Likes

Thank you. Steam has a different (incomplete) description :sweat_smile:

1 Like

I did just successfully claim a red Book of Deeds, so that seems to work now. Think I just need the 6 red deeds I already claimed but didn’t get.

4 Likes

Same just need the red book. And 2 red deeds claimed before fix.

2 or 3 book missing and all deeds too for me ,They’ll probably just give us a few gems to compensate, like they did for the guild war, where we lost 3 days of individual and guild rewards because of them, really a joke

No mate.
If you work out a book cost , it’s gems in the thousands.
50 deed pages, is one book.

So we’re definitely getting the owed books.