Ban hammer?

Hey, not sure what’s going on here, @Kafka you may want to take a look.

Xbox chat a player was given a ban for either mentioning c cups, or about being aboriginal and learning to hunt roos. If it’s the latter, you better lift it!

I’m not sure if anybody else agrees, but these bans seem to be caused by certain players abusing the report function.

If that is the case, they should also be warned/banned. It’s a form of bullying and shouldn’t be tolerated

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I wouldn’t know because I spend very little time in global.

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The person in question has been banned before and often speaks before thinking. But today was probably banned for saying she learned to hunt kangaroos as part of her culture. If IP2, as an Aussie company banned her for that. So be it. But pretty sure the traditional owners of the land where there office is can say stuff

Idk talking about C Cups is not really appropriate for a game chat with kids

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Yeah, been size is the worst thing you will see in global! I hope she was banned for a clothes size, they’re going to get in trouble if it was being aboriginal.

I don’t make the rules or enforce them. Simply telling you thats not subject matter for a game chat with kids.

Sounds like racism might be a secondary possibility. Seems like you already know the reason. :grinning:

Either way they need to address it themselves privately. Discussing bans in public is also a no no.

I almost never say anything in there anymore

I want to be very clear-noone has been banned for talking about aboriginal culture in a neutral - positive way since I have started working here in 2017.

Racism is absolutely not tolerated in Gems of War.

I’ve reviewed the ban and am satisfied it was for breaking the community guidelines and nothing to do with the player talking about aboriginal culture.

If your friend wants to appeal the ban they can contact support and we will explain the reason to them.

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Hello dear team, I have a question. Why is a player banned just for using too many smileys in the game chat? Our guild has lost a player because of this, a player we all grew fond of over time. He didn’t insult anyone, he just used too many smileys, but even that wasn’t spam. Some players here seem to only use the button to report players they personally don’t like. I ask that you investigate the player with the name “Herzchen” (german name) he is 70 jears old and he cannot defend himself. And that you perhaps issue warnings players for reporting players for no reason. Thank you, and thank you for a great game that got me through some tough times.I would be very happy to receive an answer because the Support doesn’t answer. That’s why I posted it here again, because a section on the topic has already been opened. We play on Android

If you have submitted a ticket, there is a 3-4 business day reply period.

Ban appeals can only be submitted by the affected player, but I will take a look once I have a chance.

This is considered a form of chat spam - Community Guidelines

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Also, closing this whole thread that should have been closed previously, as we dont discuss any ban details outside of in support tickets with the affected player.

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