The app simply exits and I find myself at the home screen. Any attempt to go back in the game result in a normal start up and that means PvP and Guild wars count as lost and I guess my treasure maps are also gone (did not check).
It happens randomly during a match or outside of a match. With full or empty battery. Changed screen resolution things with no effect…
Problem seems to worsen. While my history shows that once I had a win streak of 70+, it now crashes every 10 to 20 games and just now twice in a row, first PvP and then treasure hunt. Potentially the problem is related to the last update?
Platform, device version and operating system
Android (6.0) on Huawei Mate 7 (MT7 LT10)
Screenshot or image
Not possible. Shut down is very fast. Maybe half a second black screen, that is all I think I see.
How often does this happen? When did it begin happening?
About twice or three times a day, when playing maybe 2 to 3 hours, so maybe every hour on average, but it is not regular and crashes may happen shortly after another and then not for 2 hours. I cannot see any pattern or correlation.
I think it did not happen in the last version, the one where you could already sacrifice troops on rarity level ups without reaching the next level… And I think the frequency increases? Maybe just a feeling.
Steps to make it happen again
I just am in the game and play. Usually it happens during matches , but can also happen during guild view or in soul forge. It is not immediately related to an action.
I am well aware that it is almost impossible to reproduce this bug with this description, because the bug is so random. I tried to also change my system settings to prevent other apps to suddenly robb memory, but that also had no effect. I know that when I answer a call there is a high probability that the game is killed, but that is normal behaviour, so I suspect an invisible background process could have triggered the bug, but all my efforts did not improve the situation.
Good Luck with this bug.