Platform, device version and operating system:
PC
What you were expecting to happen, and what actually happened:
I was expecting the compensation to roughly cover what I lost due to Amanithrax bug. I received much less.
Math time.
As much as is known, Delve chests contain one of the following:
- 3 shards
- 4 shards
- 5 shards
- 1 legendary ingot
- 1 mythic ingot
- 2k gold
- 4k gold
- 200 souls
- 20 glory
Those are subject to hoard quality multipliers:
- x4 for gold
- x2 for ingots
- x2 for glory
- x2 for souls
Due to the bug, a chest at x4 multiplier was missing, all other obtained chests were short a x0.25 multiplier. Together this roughly adds up to one missing chest at x6 multiplier.
Applying the above to the chest loot table gets us one of:
- 3 x 6 = 18 shards
- 4 x 6 = 24 shards
- 5 x 6 = 30 shards
- 1 x 2 x 6 = 12 legendary ingots
- 1 x 2 x 6 = 12 mythic ingots
- 2k x 4 x 6 = 48k gold
- 4k x 4 x 6 = 96k gold
- 20 x 2 x 6 = 240 glory
- 200 x 2 x 6 = 2400 souls
Dividing this by 10 (to get the lower end of missed rewards, there are actually only 9 items in the loot table), compensation for each clear should have been:
7.2 shards, 1.2 legendary ingots, 1.2 mythic ingots, 14.4k gold, 24 glory, 240 souls
What I seem to have received instead is:
10 shards, 0.5 legendary ingots, 0.25 mythic ingots, 250 gold, 5 glory, 25 souls
I’m mostly interested in gold and glory, and this doesn’t even cover a small fraction of what went missing. My assumption is that the compensation accidentally got calculated without all the bonus factors, an oversight that will hopefully be corrected in the near future. Please let me know if I need to open a Missing Rewards support ticket instead.
Personal note: This feels highly aggravating. When messing up rewards, please make sure to at least compensate properly. Yes, not everybody played full clears like me, so other players may be missing slightly less chest based rewards. However, we also received less event points for each clear, so less thorough players will likely be missing reward tiers instead. Please make this a “we botched the event, here’s what it cost you” instead of a “we botched the event, here’s another laugh at your expense”.