AI Stuck In Logic Loop During Delve

Bug Reports
1

Hello, everyone! This is my first time using the forum, as it seemed the only way to report a bug. Hopefully I’m in the right section and not reporting something already existing (as far as I could look up).

Platform, device version and operating system:

PC, Windows 11

Screenshot or image:

How can I post, it says I can’t embed media…?

What you were expecting to happen, and what actually happened:

Normally, when there are no moves available, the board is jumbled, but in this case, it wasn’t.

The AI is stuck in an infinite loop because there is no possible move and it never ends its turn (see arrow on top, I can’t cast ready spells). After the Boombots died, they created those immovable gems. I’m not sure if the Boombot died of Burn at the start of the AI turn, but I guess it could trigger it.

Anyway, an easy battle had to be forefeit and cut my Delve short, which is annoying since you can only do 3 per day!

How often does this happen? When did it begin happening?

Happened once, hopefully not again.

Steps to make it happen again

All the money bags were destroyed, then Cedric summoned the Boombots. He had cast his ability 2x (Fireborn Warrior was on 1st position). I think the trigger was one dying from Burn on the AI turn, but it skipped jumbling the board and the AI can’t figure out what to do.

If it’s relevant, it was a level 40 Delve.

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2

There is a known issue where the board locks and is unable to have gems drop in
https://gemsofwar.zendesk.com/hc/en-us/articles/10748078721679-Battles-locking-and-Gems-not-dropping-in

Examples listed are only some examples we have of the cause.

Unfortunately, without screenshots or a video, I can’t confirm. If you experience this again, same circumstances, then shout out again.

If possible, grab some screenshots.. not sure if you can’t currently cos its your first time posting

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3

Hello again. I had tried to post a gif from the recording and even simple screenshots, but I am unable. Is there a way I can send this to someone?

There’s apparently no condition met for the AI turn to end. I assume it expects to make a move, but it can’t. In that case, it should trigger a board jumble, but it simply got stuck there.

There were 9 Bomb Gems and 2 Stone Blocks in the board when it happened, if it’s relevant.

4

Due to how this discussion board is set up, permission to post images isn’t granted right away, you need to participate generally a little first. (Which is actually a standard for Discourse forum software generally, not unique to this site in specific.) If you have any kind of cloud storage (Google Drive, etc.) you may be able to upload it there.

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