@RedHotRockStar Starting lower meant getting more wins, so more rewards. And why are you still harping on about trophy count? That was almost a year ago.
@Santandrix 5 battles is plenty. It means even those with not much time can participate. And guild wars trump vault events in my book. I have enough useless stuff.
That’s not quite accurate. Starting lower doesn’t automatically mean more wins or better rewards, and trophy count was relevant at the time and still is because if the foundation was wrong, everything that builds on that is inaccurate. And calling it harping doesn’t make the point disappear…it just avoids addressing it.
Another small update, so everyone is aware this is ongoing in the background. I am currently dealing with arranging compensation 
hope to have some progress on it by Monday
At this stage Global compensation will go out next week sometime, as we have to test the mail to ensure it only is sent out to players level 20+. As any lower cannot join a Guild.
The amounts will be as follows:
These amounts were based on a number of factors.
We cannot target the specific Guilds who were affected or possibly affected directly by other Guilds who did face an AI Guild getting a boosted score and that 100% being the cause of them not progressing in the Leaderboards.
A step back from that is just not being able to only target players who were active in Guild Wars during those events, so they would have had a chance to be affected.
There is also just a HEAP of variable data around morale bonuses, where players were in the leaderboard, was someone in a Guild but didn’t participate at all, etc.
Which means that we have to find a suitable middle ground to make up for not being able to get specific data or target specific Guilds.
Once I have confirmation the mail is ready to go out or a day when it will, I will update this thread again.
Hello everyone, Thank you Jeto for your reply, but I have to say it is Simply unacceptable.
Compensation ? ridiculous. And that’s no what we asked for. We Don’t want a small consolation prizes but a fair ranking based on real guild performance, not a rigged leaderboard from day one, first a trophy-based calculation, and then because some guilds faced dead guilds and get an exorbitant number of points while others guilds vs dead guilds get 0 point ! It’s an unfair system, your points system make nonsense…
And here’s the most telling part : the 2 guilds that were favored by the initial ranking received 18 and 19 points vs dead guilds and they are ranked 1 and 2 even though they have already lost. Meanwhile, guilds that have never lost a single war are still behind in the ranking. That’s were your system leads.
You claim you can’t adjust the points or the ranking. Yet whenever an issue affects your real money revenue, you step in within hours. Don’t tell us you can’t, you just want. it’s a choice.
I warned you : your inaction would be a response in itself. Today, you’re made your choice. You would rather see historic guilds and veteran players leave than restore fair competition.
So yes, I invite everyone to think it over. When a game ignores its most loyal players and only acts when money is on the line, there’s not much left to hope for.
You’ve made your decision. We’ll draw ourn conclusions
Adda from Dragoonz
In other words, you might’ve simply said - “There will be no compensation for those who got screwed over because of our ineptitude. Sucks to be you, guys!” - as compensation necessarily involves giving to those who you screwed over and not giving more stuff to those who already got free handouts from you. Mailing out something equally for everybody defies the very concept of compensation right out the gate and it feels very disingenuous of you to use this term for what you’re planning to do.
Just call it what it is - a valentine’s or whatever day’s gift to community (which would actually be a pleasant surprise, so I’ll be thinking of it as such) and stop pretending like you compensated anything.
Guild Wars is a sensitive issue. The “randomly” assigned guilds that we fight each day is such a poor design. Why can’t we just fight guilds within 5 to 10 ranks of our own on the ELO leaderboard? (Which is a whole other issue that I am not going to elaborate on).
Spinning a roulette wheel to determine whether you receive or lose points for daily Guild War battles is a very disrespectful way to treat your most dedicated players. (And yes, I am one of them, in case you haven’t noticed). It was mentioned that there were “hidden” brackets on the leaderboard, but that doesn’t help any of us. The battles are either too easy or too difficult, with very rare opportunities for “competitive" battles against guilds within a couple ranks of your own.
Hopefully, this and many other issues get resolved in Patch 9.2, but the cycle of: new patch-new bugs-fix old bugs-wait for next patch gets pretty ridiculous. Maybe it’s time to just take Old Yeller out in the backyard and get it over with.
It is not a consolidation, or any sort of excuse but sharing that there is some understanding, I had to really push and fight to get any amount of resources. Especially without being able to grab exact data to back myself up.
I go to the team and suggest an amount of compensation, but from there it goes through the Production team and Publishing teams.
Dont take it personally.
When people reply badly.
Its just lile customer service, you get the abuse, on behalf of the inept management.
Youve done your best, and i for one.
Knows its impossible to go through thousands of induvidual accounts and give fair compensation. Its way to time consuming.
And the comp cant be guild based, because a guild member only playing 3 fights or 2, would be differently compensated, to those doing every day.
So thanks, for what you have done, and remember. Most complaints. Are because we all want a more fun,fare successful game.
Fake guilds are causing rewards to be RNG based in the only guild skill event the game has. An issue like this being an uphill battle speaks volumes.
Feels like a lot of red tape over such a trivial thing of compensating those that felt treated unfairly. . If only your efforts were awarded by this issue being over.
You don’t have to look through every single guild in the game, would just have to adjust the ridiculous scores they gave which should be no more than 2 not 17 or 18
Surely there is not 1000 AI guilds to go through, you even know who your AI guilds are? 
Wait until you have to fight their buffed up AI guilds so they aren’t automatic easy wins, when they don’t even score a single point
COMPLAINT REGARDING INCORRECT GUILD WAR RANKINGS - FOLLOW-UP ON PREVIOUS REPORT
I’m writing to you again about the guild war ranking issue which has been incorrect for several months. Despite a previous report an a recent small compensation sent to everyone, the underlying problem has not been fixed.
Her are the issues observed :
1.The initial ranking was based on trophies, which skewed the matchmaking from the start. PROBLEM NEVER FIXED
2.Some guilds received abnormally high scores like Nemesis and Shining force 1 ( 18 and 19 points ) by facing dead guilds while others,like mine scored 0 point vs dead guilds, which is completely inconsistent.
And we only scored 12 points vs Nemesis ranked 1, and who despite his defeat vs us, still remains n°1 advantaged not only by his exorbitant score against a dead guild but also by his initial ranking.
Guilds that have never lost have never this place.
3. The errors persist and make the current ranking unfair and demotivating for guilds that play fairly.
The recent compensation, given equally to all players, does not adress the ranking issue at all and ignores the disadvantage suffered by affected guilds: WE REQUEST A PROPER CORRECTION OF THE RANKINGS
You try to put out a fire poorly, without attacking to its source, this allows you to tell yourself that you have done something but without making the necessary efforts to correct the ranking and avoid a job that does not interest you because it does not threaten the economy of the game. BUT It will be affected with the departure of the players…
I’m one of the players who has been loyal for 9 years, but patience has its limits. The devs’ inaction regarding the guild war ranking bugs, which completely distorts the competition, is slowly Killing the game for us. If Nothing is done to correct the guild wars rankings, I will definitely quit the game, and I know I won’t be alone.
Thank you for considering this new complaint, the others being systematically ignored.
Adda.
All is said.
I hope a response to Adda’s post to keep a big respect for the devs’s Team and not feeling disappointed.
We should have been #1 last guild wars so we lost 40 gold marks so the compensation made us even for last war now we will lose another 40 goldmarks this war while the guild that got the bot got extra 40 from being in first when they should be in 3rd place then you also compensate them another 40 and they will earn another 40 while we lose another 40 because you refuse to fix what the AI guilds gave 2 wars before and we will continue to lose 40 gold marks every war while they get 40 extra
Devs response we are lucky to even get any compensation??
Compensation was sent out globally last week.
But, of course, you can. It just involves focused effort that you, obviously, are not willing to exert. (So we end up hearing this convoluted procedure and final conclusion that the thing in question is impossible.)
Obviously, one can always find caveats with persistent enough poking yet above plans sounds good enough.
What goes without saying is that you
On a different note, though, Jeto, have you been able to get any kind of information to enlighten those who are interested in some of the questions I posted above? I’ll do a recap:
(Hmm, mulling it over a bit more in my head, there appears another possibility that might explain your silence and lack of communication - you had no intentions to begin with. Somebody just changed something in the code without knowing, realizing and checking that it resulted in current bot guild score debacle and you simply didn’t know anything yourselves until players started pointing it out.)
There was an original thread where it was reported players were getting zero score for defeating an AI guild, which was a bug. I then later updated to say that this would be fixed and AI guilds would award a score. As intended, you should always receive a score from defeating someone.
The amount of score they gave, was a bug, as in high score an AI guild would reward was then the bug.
Matchmaking is random in your bracket, so it is random if you would have faced them or not.
Now AI Guilds are only in the bottom bracket where new guilds and mostly inactive guilds are.
Also, make any assumptions you will about why I haven’t posted anything in here. It is purely because I have other things I need to work on that is a priority.
Additionally I have shared all the information I have here in the forum, across multiple threads around this issue as it has developed and progressed, as well as done everything I could to be able to get any compensation at all.
If we could have targeted the players who fought the AI Guilds and got NO score, and then ONLY target everyone else who did fight in Guild wars but not against an AI guilds when they had a boosted score, we would have over doing global comp.