Platform, device version and operating system:
Steam, Windows 10
Screenshot or image:
What you were expecting to happen, and what actually happened:
Since installing 6.4 update, game was, at random times, resetting video card (RTX 3080), causing any open windows to refresh. finally game crashed after winning world event match. Have not been able to get game to load ever since.
Now when attempting to start game, the game starts off in windows mode, tries to go full screen (black screen) then crashes back to desktop (no error messages). Have tried uninstalling game, and verifying the integrity of game files, to no avail.
Other games on my computer work fine with no issues.
How often does this happen? When did it begin happening?
Began shortly after installing 6.4 update.
Steps to make it happen again
Click on Gems of War icon on desktop or Steam, game starts in window mode, attempts to go into full screen, seconds later, crashes to a window that says Not Responding.
The problem you experienced would have been caused by Steam being on 6.4 and your mobile being still 6.3.
I’m very glad to hear that the issue has resolved itself after update to 6.4 on your mobile device. Very sorry for delay in the update releasing on Google Play.
