[Reported] error code 800706BA

Support Support (PS4 / Xbox)
1

Hello there. Since around 10 days ago (I guess update 8.5) I started to experience pop up messages on my xbox game like below:

Microsoft Store
There was an error trying to redeem a purchase with error code: 800706BA. Go to Settings → Account → Check purchases to try again. if that fails. please contact customer support.

I go there and to that and it just pops up the same set of errors (around 7 times).
The only thing I notice that I’m missing is the card “The Cattauri King” which was very useful last week. But not sure waht other thing could be happening wrong.

I’m not sure about what to do to fix it. Thanks.

2

Do you leave Gems of War running in the background while you play other games?
And do you completely turn off your console when you aren’t using it, or is it just in sleep mode?

Both of these above can cause error: 800706BA

1 Like
3

Hello.
Gems of War is “Quick Resume” compatible so it tries to do that.
I turn off my console when no using it.
I own two consoles, Series X and Series S and the problem it’s the same no matter where I play it.

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4

Can you not use quick resume, and actually close out of Gems of War completely when not playing and let me know if it continues..
Or disable that option for Gems of War.

Also, it will be the same anywhere, if all consoles are also not being shut down fully and/or Gems of War is left to run in the background.

5

Microsoft doesn’t give us the option of disabling quick resume.

I have the same problem which persists after a full shut down. I fully exit the game when not playing it.

1 Like
6

Yep has got into the habit to close down the game rather than just shutdown xbox, I see teh chat also do no want to connect if it goes in “sleep” mode

7

I have been using the game in the same way since I own the series S (three years perhaps ?) and this purchases issue popped up 10 days ago, so I’m not sure if they are truly related

8

Just an update, we do have a fix for this message appearing in 8.6 at the earliest, if not 8.7

2 Likes
9

good thank you. I’m also not able to purchase anything. If I click on something that should go to the store a pop up message appears with the follosing text:

XSTORE: There has been an unkown error with code: %1

1 Like
10

What’s your invite code?