[Reported] No rewards for guild wars

Bug Reports
61

I am waiting for an update.

1 Like
62

+1 for no rewards from the final day of Guild Wars.
DDPGreen_ZXVT

Thanks!

63

@Jeto Every time (3 times) I submitted a ticket for the missing GW rewards of the last day, every time this ticket was closed. The first 2 times everyone got a compensation, also those who did not send a ticket. The third time no one got a compensation as far as I know. I hope you treat every player equally, vip or not, but when I see that many non vip players ended up getting double rewards I wonder why I still continue to support your game. So I hope you still send me the GW rewards of the last day 3 times, but I hope even more that you solve the problem by the next GW event. Thanks in advance. Invite code PATJE, guild Sons of Anarchy

64

I have not asked anyone to submit a ticket about this issue.

If anything, I have asked for no tickets, and no further reports.

The tickets are being closed as we are going to be resending that mail out to everyone who has still not received it.

Tickets would only be requested if there is an issue that only affects you or a small group of people, and we are individually compensating or providing troubleshooting, or need to ask for further details about your account.

4 Likes
65

No worries @Jeto i never again submit a ticket

66

100 gold marks to compensate for the lack of reward for the last day of guild wars, but what about the compensation for the rest, 1 day fighting against ourselves and 2 days of guild wars inaccessible because of a crash, for me it doesn’t count

67

Thats not what the Gold Marks is at all, the Gold Marks were for Guilds who were blocked from playing Guild Wars completely.

Which also already had their initial compensation go out. Check this thread

This code went out yesterday, before I got a chance to make a post - if you don’t have it sitting in your inbox, or haven’t double check you already collected in the past 24 hours, lemme know your invite code

For example @DDPGreen I can see you collected yours yesterday at 1:56 PM AEST.

1 Like
68

Hi Jeto - just to be clear, are you saying that final day GW rewards, for those that played and won, have not yet been sent out?

(I hope so, as myself and others in my guild have still not received our final day GW reward)

1 Like
69

Yesterday, around 2 PM AEST, the code was updated to resend the end of Guild Wars rewards - if you are still missing it, and you have confirmed it’s not in your inbox (collected or waiting to be collected).

@Namour, I already have your account details, which I will pass on to the team to look at why some players are still failing to receive the rewards.
As I can also see, some players got the mail yesterday without any issues.

70

I dont see any mail for last day GW rewards

1 Like
71

I haven’t received any email regarding rewards for the last day.

72

still have not received my last day GW victory rewards

invite code: POTLU_P3KC
guild: SoA

73

I also still haven’t received the rewards, invite code above.

74

We are working on a third round of mail today. No further reports needed now.

1 Like
75

Should be out in the next hour or so.

76

Ho appena riscosso ricompense della war
Grazie jeto

1 Like
77

Thanks. I just received my final day GW rewards.

1 Like
78

Still nothing on Playstation, but did receive the second round of campaign deeds.

(Not trying to nag or rush, just wanted to touch base before the end of the workday. Thanks for keeping on top of things!)

79

Got the GW mail now too. Thanks!

1 Like
80

Are you still missing them? Not in your inbox at all or claimed mail?