[Reported] Last day guild war rewards not received

Bug Reports
1

Platform, device version and operating system:
Steam (Windows 10)

Screenshot or image:
N/A (in reward email not received)

What you were expecting to happen, and what actually happened:
Our guild won the last day but the rewards were not received in mail. I already filed a bug report but raising it here too as many of the guildies had the same issue. Not sure if this has happened to other guids as well.

How often does this happen? When did it begin happening?
Happened today when we should have received the last day’s win rewards.

Steps to make it happen again
Check in game mail

1 Like
3

The same situation on two accounts. I will write to the support service.

4

Same for me. Screen froze. I restarted game and no reward. Also ticket submitted

5

Same here. It Frooze my screen and rewards was in my mail. So check your mail first peeps!
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6

Rewards were NOT in the mail as stated. Also not on collected mail. So for some they were just never delivered

7

Oh, sorry, you are right. They were in “Collected”, as the first thing I do in the morning is mail.

The screen freezing is a bug though.

8

Didn’t see anything in my mail. Nothing in collected.

Could it be related to being online at reset? (restarting did not help)

9

Same: won the day, nothing in the mail; was not in the game at reset but hopped in shortly after.

10

Did not get the reward sent via mail either. Some in our guild got it, some not.
It’s a bit strange …

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11

Just waiting for the team to start for the day so I can chase this up asap.

2 Likes
12

A post was merged into an existing topic: [Reported] Stuck when click on Guild button

13

replacement mail is inbound.

5 Likes
14

Received! Thank you so much for getting those sent out so quickly! :blush: :smiling_face_with_three_hearts:

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2 Likes