it’ll get seen as an oversight when the game gets shut down
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Good day. I have a problem with the chat in the game on the Xbox series. The problem is that if I enter the game through the regular Internet, then everything works fine except the chat. If I launch the chat, then it goes into an endless loading. If I distribute the Internet from a mobile phone to the console, then everything works fine. Changing the DNS on the console does not help. How can I solve this problem or is it not solved at all?
My invite code: HERO_5
Platform: Xbox Series S
That is interesting. Good job on diagnosing that it works with “different internet”. I do not know if this will do anything but have you tried uninstalling and reinstalling the game? Maybe something got corrupted.
This is most likely a tech issue specific to that connection, rather than a game issue, probably easier and more secure for any sensitive info required to help troubleshoot it if you shoot us a support ticket using this form:
https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356