Though you might see things this way, doesn’t mean everyone does. Some players will see any luck against them as cheating, not as RNG or luck.
You also have to remember that this poll does not represent our playerbase as a whole, it is only captured the opinions of a very vocal and small part of our playerbase. We won’t dismiss the results out of hand, but we are also focussing on the big picture and how this alongside other changes will affect it.
We are always thinking about our community and how to make the game better and more enjoyable. That is why we have been investigating this issue so thoroughly and taking on board a lot of suggestions. Not all of these suggestions are viable, but we are very involved and invested in our community. I believe we have shown this many times in the past.
At any rate, a lot of the issues brought up in this thread are getting repetitive. To clarify, we are reading your responses and are hard at work doing what we can. There is nothing else to be announced at this time. When we have further information for everyone I will make an official post outlining everything.