Dear Community,
I’m giving the game a one star review on the app store, and giving my reasons too. If the Devs care to respond to the bug reports in ANY WAY just so we know that something is happening, I may change this.
Please consider doing the same, as we may get noticed this way.
Being ignored like this is just ignorant and arrogant, and I can’t stand bad manners. Especially when I’ve put thousands of dollars into this game over the years.
9 Likes
Kezef
December 8, 2021, 1:48am
#2
There are tons of games in the app stores that have bunches of reviews, high stars and low stars and everywhere in between. And when the developers deign to respond to them, you often get a cookie-cutter response that has little to do with the review.
You can say “this game is great” and explain why and some developer-bot will say “Thank you for playing, we’ll consider your feedback!” You can say “this game sucks” and explain why and some developer-bot will say “Thank you for playing, we’ll consider your feedback!”
You can even say “I like cheese” and nothing more and some developer-bot will say “Thank you for playing, we’ll consider your feedback!”
By all means, leave your one star and a semi-verbose review explaining why on the store so that potential new players picking up this title might have another thing to consider. But I wouldn’t expect it to generate any more response than all the complaints on this forum or the e-mails sent to the developers or any other avenue of feedback. And if one of the effects of leaving that poor review is cathartic, even better.
But I also think it’s an attempt to drain the ocean one thimble-full at a time.
3 Likes
Kafka
December 8, 2021, 6:15am
#3
Hey Winzor,
We check the Bug Report section of the forum, our social media replies and our support tickets every day, it may take some time for us to respond but I’ve checked the bug report section of the forum just now and it looks like most of the threads which weren’t posted less than 24 hours ago all have a response, either in the thread title or in a comment in the thread.
I suspect you’re talking about the missing campaign stars or guild wars scoring issue threads?
If it’s a different bug report you’re referring to, please link me to the thread and I’ll ensure one of the team look at it tomorrow (assuming it was an old report we missed), the newer reports will be responded to according to our normal schedule.
3 Likes
CyberZ
December 8, 2021, 6:39am
#5
are you serious or is it a joke ?
I don’t know where the money goes but not in bug’s solving neither in communication, you deserve one-star reviews. You’re losing clients. I’m one click away of uninstalling and keeping my money for another game.
9 Likes
Seriously?
You can’t be blind to the HUGE AMOUNTS of bugs that happens EVERY WEEK. And you aren’t exactly fast in fixing anything that isn’t related to something you can make money from.
50 gems compensation or 10 gems compensation like we got today with the 3 missing stars is a joke. It doesn’t help or fix anything.
And many bugs aren’t even being commented on - like your scoring for Dragon’s Defense. Just silence.
And these are facts!
14 Likes
Was already done. Sadly it was needed due to the state this game is in
ANGI
December 8, 2021, 9:04am
#8
can you please stop lying?
still no respond on natura’s star in soulforge (as you don’t play your own game, let me explain: it is an epic weapon from nexus which should have been in soulforge already regarding to your own rules, but i know that means nothing to you)
still no respond when the 100 gems spend on kingdom pass will be active again
i’m too tired to list more (can you see? i’m honest here to give you an example of a respond)
14 Likes
Cairnso
December 8, 2021, 9:26am
#9
Don’t forget the ‘Born of’ traits from the Nexus troops locking up the game for a lot of people.
Initially promised that they would have the traits swapped out until fixed but never happened - then the known issues article silently changed to ‘fixed in 6.1’
Devs were even warned of this happening because of Wyrmrun was so recent.
11 Likes
Kafka:
If it’s a different bug report you’re referring to, please link me to the thread and I’ll ensure one of the team look at it tomorrow (assuming it was an old report we missed), the newer reports will be responded to according to our normal schedule.
This one seems to have been missed for several months now:
Platform, device version and operating system:
All
Screenshot or image:
Reference found in the following two threads:
What you were expecting to happen, and what actually happened:
I expected reduced rewards from gnomes in GAP during a fast fight. However, the rewards are also reduced in a slow fight.
According to @Kafka , playing 2 battles a minute won’t result in any change to drops. In other words, as long as the fight is longer than 30 seconds, rewards are not reduced. However, the…
The last response from August was:
6 Likes
sls
December 8, 2021, 12:46pm
#11
Heya,
figured I’d lend a hand and give you a list of bug reports from the past 30 days still waiting for a response or needing to be marked ‘closed’.
Still missing the stars from last week’s campaign tasks so unable to get final rewards from this week. The first stars rewarded this week completed previous week’s rewards, so although all tasks completed…no final rewards.
Platform, device version and operating system:
Windows 10, Steam
What you were expecting to happen, and what actually happened:
I expect the controller to work, it does not.
How often does this happen? When did it begin happening?
100% of the time
Steps to make it happen again
Try to use a steam controller
I have tried many options and configs, nothing makes the controller work other than configs that map buttons to mouse movements which are apparently against ToS.
Platform, device version and operating system:
Windows / Steam
Screenshot or image:
What you were expecting to happen, and what actually happened:
I was expecting to get my 1 credit for winning my 5 rounds. But because I did NOT do the Mythic Battle I was not awarded. I was saving the Mythic battle to use that in another Kingdom.
1: Get to the task - Intrepid Explorer - Win Explore runs in Divinion Fields at Difficulty 5 or higher - (1)
2: Doing level 5 and win all 4 rounds and minibos…
Platform, device version and operating system:
PC/Steam
Screenshot or image:
[image]
What you were expecting to happen, and what actually happened:
I was playing Arena. Opponent had three troops alive. I cast Pyrohydra, killing the first troop. None of the troops acquired the “burning” status effect.
Pyrohydra’s spell effect says “Deal __ scatter damage boosted by burning enemies. Burn 1-3 random enemies”, so either it chose zero or it chose from among the dead enemies.
How often does th…
Kalika mythic youtube video missing from Official News Category. Really really a bug for sure. If you want people to see it should be posted on the forums as well.
[Gems of War Mythic Sneak Peek - Kalika]
[image]
@Jeto The site is being naughty again. No post for the new faction. No post for the new mythic.
This describes a Design Bug with the new Trick or Treat craftable weapon.
Two of the upgrade abilities for this weapon are flawed: +1 Magic is useless for a weapon that doesn’t use Magic for any of its effects; turning the first enemy into a Toad is exactly the same problem as Essence of Evil (ie: casting on the first enemy doesn’t guarantee safety from skills via Entangle).
The Toad transformation from Essence of Evil perhaps makes sense. But having it on two weapons is really dumb. Or possi…
Platform, device version and operating system:
Pc/Mobile
Screenshot or image:
[image]
What you were expecting to happen, and what actually happened:
Expected the Dragon Eggs obtained to follow what was indicated in the weekly event page.
Dragon Eggs obtained vary wildly, the following is a sample of 6 Crossbow Tower fights including the latest as shown in my screenshot: 9,11,18,20,15,25.
I am not sure as I only noticed this later but I believe the first fight at lvl 10 does give the stat…
Platform, device version and operating system:
Screenshot or image:
What you were expecting to happen, and what actually happened:
REPLACE THIS TEXT WITH YOUR ISSUE. e.g. This is simply what you were trying to do and what happened instead. ‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’
How often does this happen? When did it begin happening?
REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Was this a once-off bug or has it been a consistent issue? Does i…
Platform, device version and operating system:
iPad, iOS.
Screenshot or image:
[image]
[image]
What you were expecting to happen, and what actually happened:
After playing a PvP match, I don’t want to have an error message telling me that my game is out of sync and that I have to restart it because the hourly kingdom income triggered.
How often does this happen? When did it begin happening?
As far as I can tell, it happens when a PvP match is ongoing and then the hourly kingdom income i…
Platform, device version and operating system:
Windows 10 x64
Screenshot or image:
[image]
What you were expecting to happen, and what actually happened:
In the current event it’s always a choice between two possible battles. And in most cases it’s a choice between the same two battles, so no real choice actually. There are other outcomes, but they are about 1:5 to the “same” battles. While I expect the absence of identical battles at all.
How often does this happen? When did it begin hap…
Current iOS iPhone12
[image]
What you were expecting to happen, and what actually happened:
I have no Nexus kingdom to explore, all up to date too.
**How often does this happen? When did it begin happening?
Never got new kingdom Nexus
Steps to make it happen again
I guess just existing?
Platform, device version and operating system: Chromebook, Version 94.0.4606.124 (Official Build) (64-bit), ChromeOS
Screenshot or image:
[image]
What you were expecting to happen, and what actually happened:
When I attempt to launch Gems of War on my Chromebook, the logos appear, and when it fades those out to switch to the loading screen, the loading screen does not load and instead crashes.
How often does this happen? When did it begin happening?
This happens every single time I launch…
I was completing the Tasks normally and one was missing to increase the artifact’s level, however, the last Task doesn’t show up for me to finish and tells me to wait for a week.
Is this normal or is it a bug?
[20211129091605_1]
And we all know it should be. It’s Nexus week so its weapons should be in soulforge.
Platform, device version and operating system:: Happened while I was able to record on Steam, I’m fairly sure I’ve had it happen on mobile as well but not while I was able to record
Screenshot or image:
[No extra turn from doomskull]
What you were expecting to happen, and what actually happened:
Before 5.7 if you matched a doom skull in a 4- or 5-match with other skulls you would get an extra turn. Now you do sometimes, but not always.
How often does this happen? When did it begi…
I have two words: GRAMMAR CHECKER!
Second weapon released in just a couple months with magic upgrades when the weapon it’s self does nothing based on the magic increase.
[Screenshot_20211129-065347]
[Screenshot_20211129-065244]
I don’t need to do an actual report because this is the first time any Human on Infinity Plus 2’s staff is actually seeing this.
Platform, device version and operating system:
Android
Screenshot or image:
[Screenshot_20211129_111215_air.com.and.games505.gemsofwar]
What you were expecting to happen, and what actually happened:
Doing a World Event battle with Wyrmrun troops on the enemy side. I was expecting a normal board, what actually happened is messed up board after one turn.
I can still continue playing after this though
How often does this happen? When did it begin happening?
Once for now. After I casted Mis…
Elementalist 3rd trait not working in delves. I just ran many delves that I stacked up. All the battles in the delve did not have elemental force trait working. Did I miss a patch note?
Platform, device version and operating system:
Pc et android
Screenshot or image:
[Screenshot_20211127_180917_air.com.and.games505.gemsofwar]
What you were expecting to happen, and what actually happened:
REPLACE THIS TEXT WITH YOUR ISSUE. e.g. This is simply what you were trying to do and what happened instead. ‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’
Je constate que bien que toutes les tâches de guilde soient finies, nous n’avons pas ce…
Platform, device version and operating system
Mobile, RPRS31.Q1-56-9-9, android
Screenshot or image:
What you were expecting to happen, and what actually happened:
Trying to do skull damage to totem guardian with sylvestri in arena. Dodged completely several times. Neither troop had a status effect.
How often does this happen? When did it begin happening?
Not like I can duplicate arena battles at will.
Steps to make it happen again
REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Sometimes there…
Platform, device version and operating system:
Xbox series S
Screenshot or image:
[16376847117248447696672151577467]
What you were expecting to happen, and what actually happened:
It shouldn’t crash after winning a battle.
How often does this happen? When did it begin happening?
After every single battle regardless of which mode.
Steps to make it happen again
Play a game in any mode and win - the game works fine if you lose.
Platform, device version and operating system:
android11 mi10
Screenshot or image:
[QQ图片20211125174424]
What you were expecting to happen, and what actually happened:
图片进度是没有购买的情况下,刷出了第11个皇冠.
How often does this happen? When did it begin happening?
只出现一次,并且没有出现第12个皇冠.
Steps to make it happen again
反复刷探索或者PVP.
Android
[Screenshot_20211124_055824_air.com.and.games505.gemsofwar]
See screenshot. Expected an Orion team, got World breaker instead.
Could be related to the explore bug where explore starts in one kingdom then transports you to another.
Edit: Decided to fight the ‘Orion’ team, next team choices were Worldbreaker or Worldbreaker.
iOS, iPhone 12
I’m the last month or so my game crashes constantly after a win, losing me either sigils, prizes or in the case of delves, an entire chest of goods!!! It’s frustrating!!!
Maybe one in 5-10 games will crash after I win a battle and the app restarts.
All I have to do is win a game and it will likely happen again.
Platform, device version and operating system:
iPhone X with iOS 15
Screenshot or image:
What you were expecting to happen, and what actually happened:
When in a battle you respond to phonecall game froze and after a minute crash
How often does this happen? When did it begin happening?
Happened 2 times, don’t know if it trigger all times
Steps to make it happen again
Respond call when you are in battle
I’ve long suspected tom foolery when it comes to receiving Mythic LT. That the chances for every guild is not the same for the others. As far as I’m concerned this is proof that there’s hidden code to screw players out of Mythic LT. For what reason? Same as the driving force for all GoW changes since 2019. GREED.
They want you to spend money in hopes of getting Mythic troops rather than receive them for playing a game that doesn’t deserve your time resulting in the reward instead.
There’s more…
Platform, device version and operating system:
iPad Pro 11, software version 14.7.1, iOS
Screenshot or image:
[image]
[image]
What you were expecting to happen, and what actually happened:
_ expected to get my normal guild task rewards, got some, others show what you see in the screenshots.
How often does this happen? When did it begin happening?
_just happened this morning around 7 am, PT
Steps to make it happen again
_maybe try again tomorrow? I’ve restarted the game, restarted the …
Xbox One X
[image]
[image]
This only happens for Gorgotha and Coin Purse wherever you fight them and game chooses to place either troop in the loading screen, and then always for those two troops.
As you see in the images, it happened in delves and explore.
Start either Cedric’s Hideaway room in any delve or trigger a mini boss fight against Gorgotha in Khaziel explore.
Platform, device version and operating system:
PC
Screenshot or image:
[grafik]
What you were expecting to happen, and what actually happened:
I was expecting guild members to receive rewards for all completed tasks. At least one didn’t receive anything, due to having “already received it this week in another guild”. The member has been part of the guild for more than six years.
How often does this happen? When did it begin happening?
Gold for broken tasks was contributed about half an h…
Platform, device version and operating system:
Android on Samsung Galaxy S10
Screenshot or image:
[Screenshot_20211121-190424]
[Screenshot_20211121-190418]
What you were expecting to happen, and what actually happened:
I was expecting the AI to take a turn after casting Natureborn Warden, but instead I got an extra turn, with no “extra turn” banner displayed
How often does this happen? When did it begin happening?
It has been happening to me intermittently since the troop was released, …
The 3rd Trait can not stun the Enemie.
Only the other 3 of the effects.
https://community.gemsofwar.com/t/impossible-guildscore/72715
Platform, device version and operating system:
PS5
Screenshot or image:
No need
What you were expecting to happen, and what actually happened:
When I set the vibration to “Off” I expect it to be off all the time, no matter how often I enter/leave the game, but it switches to “on” on its own.
How often does this happen? When did it begin happening?
All the time
Steps to make it happen again
Set “Vibation” to “Off” (untick), put console to sleep mode, start it again and open the game. It …
[image]
[image]
I try purchasing this bundle but I can’t access it to buy it and I have Buy & download turned on in my account. I can buy everything else but this bundle please help my Invite Code is ADAM_91
No, seriously, how? And/or why?
[image]
We explode the board, doomskulls are present, damage is dealt to the first troop but the damage doesn’t appear and they don’t visibly take it. We can see in the big picture that they’re on 0 armor, but on the background they have double digits and their health is undamaged.
The only reason I knew what was going on is because of how many dozens of times I’ve seen it now.
This bug is as old as doomskulls. What the badwords are you doing.
Platform, device version and operating system: Steam
Screenshot or image:
[скрин]
Hopefully this bug won’t affect me in any way tomorrow.
Platform, device version and operating system:
iPhone XR, iOS 15.1
Screenshot or image:
[iPhone - Menu banners]
What you were expecting to happen, and what actually happened:
Normally when you select the menu banners, they open with drop-down information, and then if you select them again they fully close. Now they are sometimes either doing this or they are not fully closing.
How often does this happen? When did it begin happening?
Noticed it for the first time today. Tried restarting…
I bought the kingdom pass and I didn’t receive it using my credit card and I made the purchase 2 times because it gave an error the first time and I tried again being discounted on the purchase card. My plataform X Box one X.
Platform, device version and operating system:
Steam - Windows 10 Home
Screenshot or image:
[Gems Of War: 6 in a row with 2 wildcards]
[Gems of War 6+ matches]
What you were expecting to happen, and what actually happened:
This is a very minor cosmetic issue where a match 6+ with a wildcard gives a player an extra turn, but does not actually show the banner.
On a match 6, the Extra Turn pop up did not show.
I expected the banner to show.
How often does this happen? …
iOS
I bought the kingdom pass and the kingdom boost but I cannot get the rewards. The Collect Rewards button is grayed out.
Also I’ve been playing for 3 hours this morning and have not seen a single battle crasher
I want to buy the new Kingdom Pass.
[Screenshot_20211115-051218]
But I can’t because during Zhulkari’s event chest week. Arachnaean Weaver wasn’t in the event chests for over half the week, but was advertised to be there. And 505 Games won’t allow actual compensation for stealing time and event keys from players who chased after Arachnaean Weaver the first 4 days.
Instead they gave everyone the opportunity for a month to craft Arachnaean Weaver for 2000 diamonds instead of 4000 diamonds.
It…
PS4
** [20211110_161504]
**
What you were expecting to happen, and what actually happened:
It mostly happens during the initial load of the game. I click “Okay” (in the screenshot) and the game restarts.
When I can get in the game, I can play a few matches in any mode (PVP, Explore, etc.), but as soon as go back to the main world map I get the server error message.
How often does this happen? When did it begin happening?
7/10 times at game launch.
9/10 times whenever I go back to the mai…
You cannot buy the Kingdom pass (Playstation)
[Bug]
Xbox One X
[image]
What you were expecting to happen, and what actually happened:
I was assuming to use this troop with 20% featured bonus in the Raid Boss weekend.
[image]
But after 30 minutes of searching and telling my guild wrong teams to use, I found out that Wild Plains is not the kingdom to be built around
Instead I found this troop from Zaejin to be the Godslayer troop this weekend.
[image]
Platform, device version and operating system:
Steam, iPad, Android
When you find a new Legendary or Mythic troop, the upgrade offers have the wrong colouration. Legendary troops are pink (Epic), while Mythic troop offers are gold (Legendary). This has been the case for some months.
PC, 5.7.Or30182, Windows 10
Screenshot or image:
What you were expecting to happen, and what actually happened:
I expected Red Charlotte to only cast Quick Blade once she had her 15 mana for the spell.
Red Charlotte’s Quick Blade spell free casts every round after a four of a kind match if she has cast it once before.
How often does this happen? When did it begin happening?
It happened in my third attempt to defeat the Search for Keys II, battle number three. After that, it happened every …
https://community.gemsofwar.com/t/gnoma-palooza-problem/72451 https://community.gemsofwar.com/t/tihamatas-spell-no-artwork/72378 https://community.gemsofwar.com/t/no-rewards-on-victory-screen-probably-just-a-visual-glitch/72413 https://community.gemsofwar.com/t/weird-crash/72382 https://community.gemsofwar.com/t/missing-one-copy-for-mystic-tier-after-buying-all-hoodoo-doll-flash-sales-today/72373 https://community.gemsofwar.com/t/game-glitch-very-dangerous/72392 https://community.gemsofwar.com/t/i-need-purple-deeds-books-event-keys-do-not-help/72397 https://community.gemsofwar.com/t/learn-more-from-soul-harvest-does-nothing/72298 https://community.gemsofwar.com/t/arma-mitica-truco-o-trato/72383 https://community.gemsofwar.com/t/there-is-a-glitch-in-gems-of-war/72247 https://community.gemsofwar.com/t/submerge-is-taking-enemy-off-screen/72228 https://community.gemsofwar.com/t/troop-traits-not-working/72302 https://community.gemsofwar.com/t/strange-pop-up-message/72310 https://community.gemsofwar.com/t/soul-harvest-in-news/72300 https://community.gemsofwar.com/t/bounced-out-of-guild-wars/71592 https://community.gemsofwar.com/t/explain-the-difference/72239 https://community.gemsofwar.com/t/not-getting-extra-turn-after-4-match-of-skulls/72172 https://community.gemsofwar.com/t/arachnaean-weaver-may-not-be-in-event-chests-until-friday/72033 https://community.gemsofwar.com/t/wrong-guild-seals-limit-showing-last-weeks-total/72029 https://community.gemsofwar.com/t/inappropriate-daily-deals-new-ones-after-patch-5-7/72082 https://community.gemsofwar.com/t/useless-daily-deal-for-kingdom-progression/72083 https://community.gemsofwar.com/t/fraudulent-posting-about-archproxy-yvendra/72062 https://community.gemsofwar.com/t/ironhawk-submerge-freezes-game/71971 https://community.gemsofwar.com/t/board-spells-froze-but-game-still-runs/71881 https://community.gemsofwar.com/t/did-not-receive-ascension-orbs-with-offer/71739 https://community.gemsofwar.com/t/guild-logo-blocks-screen-in-battles/71119 https://community.gemsofwar.com/t/need-more-info-ios-14-5-1-hang-crash-stealing-victories/69996 https://community.gemsofwar.com/t/game-crashing-when-selecting-battle/71598
44 Likes
awryan
December 8, 2021, 9:12pm
#13
Usually I don’t approve of spam. But this is the best spam I’ve read in a while. It seems like they just work on the easy ones just to make it look like they are doing something.
Missing rewards have the highest priority? Bull shit. On week 3 of our missing mythic LT. I think they are just waiting to see how many in my guild quit the game so they are off the hook for mailing them the troop. Since they clearly favor their shit Mythics over paying players at this point.
2 Likes
