Hi everyone,
Thanks for reporting your concern. This is a little tricky for me to do anything about without further information, so you’ll need to contact support.
Regarding how to report things, generally if you are experiencing a bug that you do not need help with you can just report it to the forums here:
However, in this scenario you need help and you are missing something so please contact support with ‘Missing rewards’ selected:
https://gemsofwar.zendesk.com/hc/en-us/requests/new
For more info on this process see this article
If unsure, contact us and we’ll redirect you if we can’t help 