Blasting looks different, this is more like the community wondering what is going on. If I had to guess I’d go with option 2, it’s really Sirrian, and he’s so out of touch with the game that he hasn’t heard anything about Weavergate yet. Which is kind of disconcerting, because it feels like he definitely should have heard about Weavergate in his position, considering how phenomenal IP2 messed up here.
Have you considered the communication might be so poor because the staff members haven’t learned to communicate in any reasonable way yet? Let’s take a look at this, a very prominent bug report of interest to many players:
Status investigating, for two months now. No response at all, even after several prompts to provide an update in regards to the investigation that is supposedly happening. The company isn’t getting blasted based on what they do, the company is getting blasted because they fail to do anything. The vanishing part isn’t a reaction, it’s the very root cause.