4.7.5 Update

[Stix]

This is not uncommon, also region dependent.
The solution is as simple as it is unsatisfying: just wait a few hours, up to a day.

[Rcdriver66]

No 4.7.6 update available for iOS and game will not open without it.

[Macawi]

Can confirm it’s not live on iOS yet.

[PlayerDaniels]

Beg to differ here. When hitting “quit” or back button previously, the option from Gems of War to leave the game appeared. It even cajoled us to play just one more match. We could then choose to quit. Android users simply can no longer quit properly, though we can stop the game after several taps.

[captain_video]

@Kafka

The back button doesn’t close apps, just like the home button doesn’t, it leaves them running in the background. You can see which apps are running by opening the app manager.

Note: Gems of War may have fully exited using the back button in the past for you but this wasn’t because it exited, it was because the app crashed.

This answer not only falsely describes the previous behavior of the Android client under 4.7.0, it contradicts published Google Play app requirements, and is grounds for customers to petition Google to remove it from the Play Store until devs comply with mandatary Google Play specs.

The fact that you people think you can leave your client sitting in my phone’s memory indefinitely, freely burning up my valuable battery time, is nothing short of incompetent. We pointed this out to you when the 4.7 patch launched, and your team’s response was to do the one thing that actually makes it worse.

[Black_Seraph]

what was wrong about the Quit button…?
the ppl are asking u to bring it back… instead of, u are trying to convince us, we don’t need it…
have u broken it and don’t know how to fix it, or what’s the reason…?

[Whiskeyjack]

My android is shows Gems as having 0 battery usage in the background. It might take up RAM, but as far as I can see it’s not using battery.

I never clear any apps out of the memory and get 4-6 screen time on my 2 year old OnePlus 6 phone.

[awryan]

@Whiskeyjack

My android is shows Gems as having 0 battery usage in the background. It might take up RAM, but as far as I can see it’s not using battery.

Do you have it set as this?

Which aren’t the default options.

[Voq]

See this old thread:

@Kafka

The Quit button was causing crashes on Android.

(excerpt from full post, can’t quote full post without breaking quote)

[igniteice]

@captain_video

grounds for customers to petition Google to remove it from the Play Store until devs comply with mandatary Google Play specs.

I reported it. You can report it too by visiting the Gems of War Google Play Store Page, clicking the three dots in the top right, click on Flag as inappropriate, select “Other objection” and then I wrote: “The game does not let me quit or close the application from within the game as of latest update.”

[Whiskeyjack]

Mine looks like this:

[Black_Seraph]

how did the crashes manifest themselves…?
asking, coz i never got any problems using the quit button (or os’ back button), nor saw any errors, which could be an evidence of a crash…

[Black_Seraph]

now, pls, go back to the battery usage and check if GoW, after swiping it off, rly got stopped…
mine, on auto-control, was still running (and using like 15% of power)… unlike e.g. discord, which did rly stop…

[Whiskeyjack]

You can see it says “active for 0 minutes” in the background. I don’t swipe away or force close apps.

[Black_Seraph]

@Whiskeyjack

I don’t swipe away or force close apps.

@Kafka

Hey folks, like most apps, Gems of War can be exited properly by opening your app manager (you just click the icon with 3 lines), then swipe the app you want to close off the screen.

so how do u close it…? if u are not using the method recommended by Kafka…?

[Whiskeyjack]

I press home to switch out the app which leaves it open in the background where, as far as I can tell, it is suspended and has no impact on battery life. I trust the OS to manage the RAM and battery and close apps if need be.

[Black_Seraph]

if it works for u, i’m fine with it… but it did not work for me…

[awryan]

@Whiskeyjack

I press home to switch out the app which leaves it open in the background where, as far as I can tell, it is suspended and has no impact on battery life. I trust the OS to manage the RAM and battery and close apps if need be.

Right. Your setting your umm… settings to operate in that fashion. Which is not the default option.
Otherwise it’ll drain in the background.
Which was my point in the first place.
So either you force close the game. Which I guess the devs want you to do?
Or you configure your phone to not use resources when it’s being used in the background.
I did that, and when I came back to the game I was greeted with a nice little error pop up. Lol
I’ll try to SS it next time. Then I’m going back to force quitting it. Which 3 years ago when I first started playing on my phone. Was the only option. Which basically says a lot about the direction of the game. It’s moving backwards instead of forwards.

[Whiskeyjack]

I’m using the default setting, always have. I’ve not had an issue with the Gems app using resources while running in the background.

So many different phones on Android of course, I can only speak to my own experience.

[captain_video]

Power management on any Android phone is at the discretion of the OEM. It’s one of the reasons why major Android releases take time to be made available for a particular model phone, or might never be made available at all. On many phones running Android 7.0+, the “restricted battery usage” setting will have no effect, because the phone’s OEM chose not to implement it. For devs to try to assert this to be the immediate solution to the problem is as nonsensical as having removed the QUIT button to begin with.

I am using an LG G7 ThinQ, and on my otherwise-idle phone, the battery will deplete at approx. 15%/hour with the GoW client in the background, and the only way for me to prevent that is to force-close the client.