# Zuul'Goth Issue & Incorrect Refund **URL:** \ **Category:** Official News\ **Created:** [April 25, 2018, 12:48am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525 "2018-04-25T00:48:55Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 25, 2018, 2:49am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/21 "2018-04-25T02:49:43Z")
If we ever officially craft Zuul’Goth, can we get a mini-Zuul’Goth pet to go with it? (Thanks for the straightforward response to the ZG issue) ---
**Author:** ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)\ **Post date:** [April 25, 2018, 4:39am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/22 "2018-04-25T04:39:13Z")
We got him and his traits by an orb but got the stones back - we need the orb now for ketras So i wrote the support, but just got a request closed (57940) What did i wrong? (it seems i opened two tickets, may that be the problem, PS4 GoW Account Cosh) ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [April 25, 2018, 5:18am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/23 "2018-04-25T05:18:01Z")
Zuul’Goth is still on PvP defence teams on PS4 ☹ @Saltypatra, @Ozball ---
**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\ **Post date:** [April 25, 2018, 5:19am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/24 "2018-04-25T05:19:20Z")
At least it’s not _grandad_… or is it? ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [April 25, 2018, 6:22am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/25 "2018-04-25T06:22:44Z")
> [@Live](#): > > So i wrote the support, but just got a request closed Make sure you label it as a “Missing Reward” in the support request, and not a “bug report”, and it should go through. If not, PM @Saltypatra or @Cyrup on the forums, and they’ll look into it for you when they’re back in the office ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [April 25, 2018, 6:38am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/26 "2018-04-25T06:38:29Z")
Sirrian im pretty sure you got a bed at work lol ---
**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Post date:** [April 25, 2018, 6:45am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/27 "2018-04-25T06:45:48Z")
I guess he’s waiting for the patch approval 😛 . ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [April 25, 2018, 6:57am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/28 "2018-04-25T06:57:55Z")
Nah, he’s the kind of boss that works so that all his employees can take off. He’s the best part of the game…I just wish he didn’t find himself in a deal where he has to listen to 505. ---
**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Post date:** [April 25, 2018, 7:06am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/29 "2018-04-25T07:06:40Z")
As far as I understood, when the patch is approved, it’s released without devs having to do anything, so my guess was that Sirrian was waiting for the patch release with the patchnote ready to be published 😉 . ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 25, 2018, 8:34am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/30 "2018-04-25T08:34:47Z")
You guys and your patch illuminati shenanigans. Its not coming out tonight. 😛 ---
**Author:** ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)\ **Post date:** [April 25, 2018, 8:48am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/31 "2018-04-25T08:48:54Z")
Ok, Request 58036 is online 🙂 ---
**Author:** ![Whiskeyjack](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whiskeyjack/32/65850_2.png) [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\ **Post date:** [April 25, 2018, 11:04am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/32 "2018-04-25T11:04:39Z")
Patch is probably delayed thanks to 140 idiots clogging up support with Zuul refund requests 🙄 ---
**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Post date:** [April 25, 2018, 11:22am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/33 "2018-04-25T11:22:46Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/d/5d3c2895baddfbb8ee3b74af17b15108f199e025.jpg) Is it related to the release of a patch? 🙂 ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 25, 2018, 11:34am UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/34 "2018-04-25T11:34:09Z")
> [@Whiskeyjack](#): > > Patch is probably delayed thanks to 140 idiots clogging up support with Zuul refund requests 🙄 If they’ve already sent in the patch for verification, its completely out of their hands. They’re waiting just like we are to hear if it passes certification or not. So no, the patch isn’t delayed from Zuul refund requests. ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [April 25, 2018, 1:04pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/35 "2018-04-25T13:04:00Z")
I’ll reluctantly admit, I knew Zull would be accidentally released. I didn’t know when, but after xanethos in forge and legendary task list, it was just a matter of time. Oh, and since it appears tricky to remove troops from a team, I’m still enjoying having him in my def teams lol ---
**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Post date:** [April 25, 2018, 1:17pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/36 "2018-04-25T13:17:32Z")
_lays cutely on his back, in position for bellyrubs_ ---
**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Post date:** [April 25, 2018, 1:19pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/37 "2018-04-25T13:19:42Z")
You’re just saying that to throw us off. 😛 We know you’re just waiting for that shiny little button that says “release patch” to flash in bright colors. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 25, 2018, 1:21pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/38 "2018-04-25T13:21:39Z")
Ahahahaha I wish I had the button pushing power!!! ---
**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Post date:** [April 25, 2018, 1:23pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/39 "2018-04-25T13:23:05Z")
I meant “you’re” collectively. 😅 ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [April 25, 2018, 4:02pm UTC](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525/40 "2018-04-25T16:02:52Z")
> [@Saltypatra](#): > > You guys and your patch illuminati shenanigans. Its not coming out tonight. Your night? Not my night right? 😀 (Not asking for release date, just clarification on the word “night”. 😉) As in the patch will hit today (my night) lol [Previous page](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525.md?page=1) [Next page](https://community.gemsofwar.com/t/zuulgoth-issue-incorrect-refund/38525.md?page=3)