# You are out of sync

**URL:** <https://community.gemsofwar.com/t/you-are-out-of-sync/45760>\
**Category:** Gameplay Chat (PC/Mobile)\
**Created:** [September 12, 2018, 1:41am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760 "2018-09-12T01:41:25Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Kbam](https://avatars.discourse-cdn.com/v4/letter/k/57b2e6/32.png) [@Kbam](https://community.gemsofwar.com/u/Kbam)\
**Post date:** [September 12, 2018, 1:41am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/1 "2018-09-12T01:41:25Z")

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Start a new delve - click…  
Pinwheel of doom goes round and round…  
and round and round…  
“You are out of sync with the server, please restart your game”  
/rude

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**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\
**Post date:** [September 12, 2018, 1:52am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/2 "2018-09-12T01:52:10Z")

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This is sometimes a server issue, but not always. Do you play on multiple devices, perhaps?

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 12, 2018, 2:07am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/3 "2018-09-12T02:07:48Z")

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If you are playing Gems of War across multiple devices, you will need to ensure you are playing on the 4.0 Update between them. If not, you will get a server error. You can read more about this issue, and how to fix it, here: [https://gemsofwar.zendesk.com/hc/en-us/articles/360000426596-Connection-to-the-server-has-timed-out](https://gemsofwar.zendesk.com/hc/en-us/articles/360000426596-Connection-to-the-server-has-timed-out). We hope this helps. 🙂

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 12, 2018, 2:10am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/4 "2018-09-12T02:10:55Z")

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The game is lagging very bad on xbox @Saltypatra can you guys check if we got enough server open? It’s becoming unplayable since last hour and i still got 20 sigils to play 🙂

Edit: it’s working better now, i suspect you guys did a ninja fix 🙂

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 12, 2018, 2:34am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/5 "2018-09-12T02:34:07Z")

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(Pssst, we didn’t ninja fix anything.)

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**Author:** ![Kbam](https://avatars.discourse-cdn.com/v4/letter/k/57b2e6/32.png) [@Kbam](https://community.gemsofwar.com/u/Kbam)\
**Post date:** [September 12, 2018, 7:12am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/6 "2018-09-12T07:12:38Z")

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You can’t run the microwave and coffee maker at the same time if they’re both plugged into the same power strip as the server.

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**Author:** ![Buttsniff](https://avatars.discourse-cdn.com/v4/letter/b/46a35a/32.png) [@Buttsniff](https://community.gemsofwar.com/u/Buttsniff)\
**Post date:** [December 19, 2021, 7:12am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/7 "2021-12-19T07:12:26Z")

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This happens to me at least once a day, and more specifically three battles in a row during the annoying, ramped up celebration thing on the adventure board. Please make the game more stable, devs. It’s dumb that it just eats my time like a cheaply made vending machine.

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [December 19, 2021, 8:52am UTC](https://community.gemsofwar.com/t/you-are-out-of-sync/45760/8 "2021-12-19T08:52:21Z")

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Great I thought it was just me. Adventure board is when it happens to me. Has not happened last 2 days but usually been happening about every day last couple weeks. Was scared it was going to get me in wars but they cancelled wars so not a big deal.
