# Xbox server issues

**URL:** <https://community.gemsofwar.com/t/xbox-server-issues/39400>\
**Category:** Support\
**Created:** [May 10, 2018, 6:38pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400 "2018-05-10T18:38:43Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [May 11, 2018, 6:30pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/61 "2018-05-11T18:30:59Z")

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And she said everything is fine here 🙂

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [May 11, 2018, 6:36pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/62 "2018-05-11T18:36:11Z")

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This is ridiculous. I just tried to do an Explore battle. Between the loading screen, during the match, and after winning, I got the Server Error screen 50 times (i kid you not). I kept hitting “Retry”, but I just gave up and hit “Quit” after that many times. I’m starting to get really irritated here.

> [@BOOMHEADSHOT](#):
>
> I guess I’ll go play the new god of war…

Sadly, I don’t have that luxury. I only had an Xbox. Have fun though, I hear it’s good. I love God of War and would play the new one, if I could. Haha.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [May 11, 2018, 6:37pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/63 "2018-05-11T18:37:48Z")

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Wtf are they doing? When you release something new you should make sure someone is at work at least to fix these things it must be on the top of priority list

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**Author:** ![Prospan](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Prospan](https://community.gemsofwar.com/u/Prospan)\
**Post date:** [May 11, 2018, 6:37pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/64 "2018-05-11T18:37:58Z")

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If they tell us this is how it looks when it’s fine, then I don’t wanna see how it is when things are broken

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**Author:** ![Mambo](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@Mambo](https://community.gemsofwar.com/u/Mambo)\
**Post date:** [May 11, 2018, 6:39pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/65 "2018-05-11T18:39:23Z")

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Just finished a Bounty battle and had to spam the retry option. Wasn’t going to quit cause then it wouldn’t have counted so i’ve been sitting here for the past 5 minutes pressing retry every few seconds it pops up

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [May 11, 2018, 6:40pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/66 "2018-05-11T18:40:41Z")

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> [@Rickygervais](#):
>
> Wtf are they doing? When you release something new you should make sure someone is at work at least to fix these things it must be on the top of priority list

Or at least someone to field questions and tell us what’s going on. Between the Server issue and the Bounty bs, this is really starting to “cheese my onions”

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [May 11, 2018, 7:06pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/67 "2018-05-11T19:06:10Z")

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It’s 5am australia time, you want results 505 is open as they are US pacific time.

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [May 11, 2018, 7:33pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/68 "2018-05-11T19:33:27Z")

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I’m going to miss out on a new pet because of this Ghetto @$$ crap. I keep getting an error message. I can’t even get into the shop to buy the thing let alone battle.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [May 11, 2018, 7:37pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/69 "2018-05-11T19:37:15Z")

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Paging everyone just in case someone think to look at the msg

@Sirrian @Saltypatra @Nimhain @Alpheon @Kafka @GoldPhoenix0 @Vexx @andrew @cliffyA @cyrup

Please take a look or pass the word to the good person to fix it as soon as possible ty

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**Author:** ![VenusBlue](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venusblue/32/38243_2.png) [@VenusBlue](https://community.gemsofwar.com/u/VenusBlue)\
**Post date:** [May 11, 2018, 7:38pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/70 "2018-05-11T19:38:56Z")

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Problems again all morning, now I can’t even get in. This is getting silly. Radio silence is definitely not helping. I’ll bet everything looks good on their end, it’s probably just our internet guys.

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**Author:** ![Fikda](https://avatars.discourse-cdn.com/v4/letter/f/b9e5f3/32.png) [@Fikda](https://community.gemsofwar.com/u/Fikda)\
**Post date:** [May 11, 2018, 7:39pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/71 "2018-05-11T19:39:40Z")

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The game is unplayable due to the current server issues…This is a great way to keep all the new players attracted to a great game LOL

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [May 11, 2018, 7:52pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/72 "2018-05-11T19:52:32Z")

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Yep everyone has a different internet but it’s their fault. All those ISP’s decided to make the game unplayable at the same time.

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [May 11, 2018, 7:59pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/73 "2018-05-11T19:59:39Z")

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Unfortunately everyone went home but the Janitor.

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [May 11, 2018, 8:00pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/74 "2018-05-11T20:00:13Z")

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It’s still 6 am their time though

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [May 11, 2018, 8:05pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/75 "2018-05-11T20:05:39Z")

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This may sound harsh, but if I was a new player on Xbox right now, id be quitting the game and never looking back. This is beyond horrid. It reminds me of when Pokemon Go first went live and you couldn’t play for more than 5 minutes without issues.

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**Author:** ![Fikda](https://avatars.discourse-cdn.com/v4/letter/f/b9e5f3/32.png) [@Fikda](https://community.gemsofwar.com/u/Fikda)\
**Post date:** [May 11, 2018, 8:08pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/76 "2018-05-11T20:08:37Z")

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I agree totally,if i had not put so much time into the game,i would quit and never play it again.

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**Author:** ![VenusBlue](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venusblue/32/38243_2.png) [@VenusBlue](https://community.gemsofwar.com/u/VenusBlue)\
**Post date:** [May 11, 2018, 8:08pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/77 "2018-05-11T20:08:47Z")

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Even so, they should have a little foresight and be prepared for this. Week after week month after month there’s been some minor to embarrassingly large issues with weekly reset. That’s just run of the mill weekly routine. Here we are just after a big update with a new kingdom release that had to have taken some major balancing and…did they really expect it to go off without a hitch? Surely after all the mistakes this year one would think they would have learned and been prepared to have someone standing by ready with buckets and a firehouse to put out the flames.

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**Author:** ![Fikda](https://avatars.discourse-cdn.com/v4/letter/f/b9e5f3/32.png) [@Fikda](https://community.gemsofwar.com/u/Fikda)\
**Post date:** [May 11, 2018, 8:16pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/78 "2018-05-11T20:16:37Z")

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There is always someone on hand should there be a problem regardless of what the time is(this is how a successful business is run)…When there is a fault,it should take no more than a few hours to rectify…2 days is unacceptable.

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [May 11, 2018, 8:34pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/79 "2018-05-11T20:34:17Z")

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Hopefully a Dev will be there in 2-3h.

In an ideal world yes they should always be someone available when your game is played on a global scale, but I2 is a pretty small team compare to lets say hearthstone who have Blizzard which have thousands of employee. Infinity interactive ad maybe 15-20 employees… You can’t compare the two.

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**Author:** ![Bunnykiller1938](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@Bunnykiller1938](https://community.gemsofwar.com/u/Bunnykiller1938)\
**Post date:** [May 11, 2018, 8:36pm UTC](https://community.gemsofwar.com/t/xbox-server-issues/39400/80 "2018-05-11T20:36:30Z")

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The Xbox one servers are still not working it has been like this all day. There is a problem when trying to contact the server is the message I get.

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