# Xbox server issue (september 15)

**URL:** <https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932>\
**Category:** Bug Reports\
**Created:** [September 15, 2018, 3:22pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932 "2018-09-15T15:22:36Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 15, 2018, 3:22pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/1 "2018-09-15T15:22:36Z")

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Please fix i am stuck at the end of a delve battle since 15 minutes i need to push retry button but it doesn’t work

 ![IMG_9283](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/3/2311a587c2d832cd3358467b6c429f8e5a61ca24.jpeg)

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**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\
**Post date:** [September 15, 2018, 3:36pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/2 "2018-09-15T15:36:23Z")

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Another thread on this. You lost your delve and likely will not be addressed until they come into the office Monday.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 15, 2018, 3:38pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/3 "2018-09-15T15:38:28Z")

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Yeah another thread sorry if that bother you, maybe you prefer i open another nerf thread?

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**Author:** ![AlphaNate](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alphanate/32/44933_2.png) [@AlphaNate](https://community.gemsofwar.com/u/AlphaNate)\
**Post date:** [September 15, 2018, 3:38pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/4 "2018-09-15T15:38:29Z")

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Same here, and it was a Valraven battle. How do I put in a ticket?

 ![IMG_f51f1196-3f44-4834-a018-95d1205537df](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/9/29a7125604dd2d702f43dcb7aa913d1bfff2bd60.jpeg)

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 15, 2018, 3:40pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/5 "2018-09-15T15:40:24Z")

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> [@Server issues again](https://community.gemsofwar.com/t/server-issues-again/45922):
>
> Anyone else struggling to get on?(xbox one)

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**Author:** ![anon43026234](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\
**Post date:** [September 15, 2018, 3:44pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/6 "2018-09-15T15:44:06Z")

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Also the french text contain a little lie because its written that “we are currently studying this issue…” but I doubt someone is really doing that on the weekend or 24/24.

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**Author:** ![adriancinc0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/adriancinc0/32/67785_2.png) [@adriancinc0](https://community.gemsofwar.com/u/adriancinc0)\
**Post date:** [September 15, 2018, 4:14pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/7 "2018-09-15T16:14:11Z")

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the game begins to be impossible, 50% of mana, lost games, no reward from excavation chest

there are no rewards for game hours  
the game is no longer fun, it’s frustrating.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1a681e3361f802f448d7a6168122a2bc0b533a22.jpeg)

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**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\
**Post date:** [September 15, 2018, 4:16pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/8 "2018-09-15T16:16:42Z")

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> [@Rickygervais](#):
>
> Yeah another thread sorry if that bother you, maybe you prefer i open another nerf thread?

Nope, was just letting you know in case you didn’t see.

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**Author:** ![Prospan](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Prospan](https://community.gemsofwar.com/u/Prospan)\
**Post date:** [September 15, 2018, 4:22pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/9 "2018-09-15T16:22:12Z")

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Sad enough that there ist meanwhile a need to open up server issue posts with different dates. Sorry people. You are offering a professional game and want to earn money with it. But you are nit even able to provide servers that run reliably. Sad! Sad! Sad!

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**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\
**Post date:** [September 15, 2018, 4:23pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/10 "2018-09-15T16:23:46Z")

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I’m glad I’m not the only one sitting here hitting the retry button for hours on end. I want my towers that I just finished doing. I want all four of them.

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**Author:** ![anon43026234](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\
**Post date:** [September 15, 2018, 6:21pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/11 "2018-09-15T18:21:30Z")

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2nd Delve Im robbed today because of these server error! First delve, I waited more than 1 hour, trying to press Retry then I gave up. Of course delve lost. Then server working for a little while so I started another Delve, and here we go again!

If you cant have someone ready for emergency when there is a server problem, then dont release Guild wars or Delves game modes!

IP2, I will tell you something: Stop online video game productions, its just not for you. Stick with offline products.

And also change the words in the message errors because NO, you are not CURRENTLY investigating the issue!

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [September 15, 2018, 8:16pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/12 "2018-09-15T20:16:25Z")

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I guess they forgot the first new 3 day delve event would be busy on the weekend. Seems to happen every big weekend.

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**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\
**Post date:** [September 15, 2018, 9:00pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/13 "2018-09-15T21:00:19Z")

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Was having the same trouble logging in, but at 4pm Central Time, I managed to get in. Makes it kinda tough to trust running in the Class Event…

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**Author:** ![jerry\_a](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_a/32/7309_2.png) [@jerry\_a](https://community.gemsofwar.com/u/jerry_a)\
**Post date:** [September 15, 2018, 9:16pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/14 "2018-09-15T21:16:14Z")

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Yep. It sucks that I upgraded so I could play lots of delves for the faction event and can hardly get through any without an error msg forcing me to restart the game. Lots of my resources down the drain.

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**Author:** ![AlphaNate](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alphanate/32/44933_2.png) [@AlphaNate](https://community.gemsofwar.com/u/AlphaNate)\
**Post date:** [September 15, 2018, 9:18pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/15 "2018-09-15T21:18:51Z")

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Put in a ticket if you lost resources. I linked it in the other thread, the one Ricky posted.

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [September 15, 2018, 9:28pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/16 "2018-09-15T21:28:40Z")

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I am still 100% convinced they need to hire 1 intern from either Western Europe or on the East Coast USA.

So I’ll post the idea again for my own amusement.

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**Author:** ![jerry\_a](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_a/32/7309_2.png) [@jerry\_a](https://community.gemsofwar.com/u/jerry_a)\
**Post date:** [September 15, 2018, 10:50pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/17 "2018-09-15T22:50:56Z")

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I put in a ticket and got a problem solved result. No feedback, and it is not fixed. No resources returned either.

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<div class="post-metadata">

**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 15, 2018, 11:04pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/18 "2018-09-15T23:04:26Z")

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Their server are pure garbage

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**Author:** ![EmpressCSmooth](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/empresscsmooth/32/53698_2.png) [@EmpressCSmooth](https://community.gemsofwar.com/u/EmpressCSmooth)\
**Post date:** [September 15, 2018, 11:12pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/19 "2018-09-15T23:12:39Z")

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I’m having same issue and it’s been all day

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**Author:** ![AlphaNate](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alphanate/32/44933_2.png) [@AlphaNate](https://community.gemsofwar.com/u/AlphaNate)\
**Post date:** [September 15, 2018, 11:20pm UTC](https://community.gemsofwar.com/t/xbox-server-issue-september-15/45932/20 "2018-09-15T23:20:55Z")

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Mine us still being processed. Did you state clearly that you lost rewards?

 ![20180915_192004](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/f/7fd6cf7cdf86ae8dc8d9a07ac99a782afc401cf1.png)

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