# Xbox problem, unable to access Kingdom tabs

**URL:** <https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595>\
**Category:** Support\
**Created:** [June 29, 2017, 4:34am UTC](https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595 "2017-06-29T04:34:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CptCoggs](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@CptCoggs](https://community.gemsofwar.com/u/CptCoggs)\
**Post date:** [June 29, 2017, 4:34am UTC](https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595/1 "2017-06-29T04:34:02Z")

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I’m having a massive problem since the last update on Gems of War…

As soon as I try to go on the Kingdom tab of any kingdom, my game goes unresponsive…

Can’t do anything at all and have to force close the game.

The only kingdom it let’s me access is Broken Spire.

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<div class="post-metadata">

**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [June 29, 2017, 4:48am UTC](https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595/2 "2017-06-29T04:48:49Z")

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You best avenue is to create a Support Ticket:  
[https://support.505games.com/en/support/home](https://support.505games.com/en/support/home)