# Xbox One restarts

**URL:** <https://community.gemsofwar.com/t/xbox-one-restarts/45423>\
**Category:** Bug Reports\
**Created:** [September 7, 2018, 4:37am UTC](https://community.gemsofwar.com/t/xbox-one-restarts/45423 "2018-09-07T04:37:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Davidadrake](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Davidadrake](https://community.gemsofwar.com/u/Davidadrake)\
**Post date:** [September 7, 2018, 4:37am UTC](https://community.gemsofwar.com/t/xbox-one-restarts/45423/1 "2018-09-07T04:37:28Z")

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Xbox One crashes and causes a hard reset when resuming gems of war after using another app. Does this everytime. First gets just a black screen, then music, then music jitters, then console does a full restart.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 7, 2018, 4:59am UTC](https://community.gemsofwar.com/t/xbox-one-restarts/45423/2 "2018-09-07T04:59:27Z")

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We recommend re-installing Gems of War. 🙂 [Here is an article that shows you how to reinstall on console.](https://gemsofwar.zendesk.com/hc/en-us/articles/360000313575-Reinstall-Gems-of-War-on-Xbox-and-PlayStation-4)