# Xbox One Profile Achievement Glitch

**URL:** <https://community.gemsofwar.com/t/xbox-one-profile-achievement-glitch/45637>\
**Category:** Bug Reports\
**Created:** [September 10, 2018, 7:15am UTC](https://community.gemsofwar.com/t/xbox-one-profile-achievement-glitch/45637 "2018-09-10T07:15:06Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\
**Post date:** [September 10, 2018, 11:27pm UTC](https://community.gemsofwar.com/t/xbox-one-profile-achievement-glitch/45637/3 "2018-09-10T23:27:03Z")

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Hey @pseudotsuga,

This is a known issue, and will hopefully be fixed within the week. If you need any more information, please read the attached thread.

> [@Swiching accounts in game no longer works](https://community.gemsofwar.com/t/swiching-accounts-in-game-no-longer-works/45318/2):
>
> Hey @LeafCatcher, We have found this bug and will hopefully have a fix out within a week or two. In the meantime, closing down the app (by pressing the Xbox button on the controller) and pressing the Start/Menu button on the Gems of War icon, and Close Game, followed by reopening the game again will get the game to connect to the correct profile. If this is still opening the incorrect profile, Please follow this guide to get the correct profile loading again. Please note you will not lose any…

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_[View the full topic](https://community.gemsofwar.com/t/xbox-one-profile-achievement-glitch/45637)._
