# Xbox One GoW not loading **URL:** \ **Category:** Support\ **Created:** [August 31, 2019, 1:11pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503 "2019-08-31T13:11:01Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Misfit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/misfit/32/51536_2.png) [@Misfit](https://community.gemsofwar.com/u/Misfit)\ **Post date:** [August 31, 2019, 1:11pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/1 "2019-08-31T13:11:01Z")
Tried restarting my Xbox and of course nothing happens. Anybody else having issues? ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [August 31, 2019, 1:11pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/2 "2019-08-31T13:11:54Z")
> [@31-8-2019 Server issues?](https://community.gemsofwar.com/t/31-8-2019-server-issues/57495): > > Are there problems with the game servers? My laptop is stuck on the loading screen after a won delve battle and I can’t log in on my android phone (stays stuck on the start screen)… @Sirrian @Nimhain @Kafka @Cyrup @Saltypatra ---
**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Post date:** [August 31, 2019, 1:41pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/3 "2019-08-31T13:41:33Z")
Xbox is the same here to, won’t load ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [August 31, 2019, 1:48pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/4 "2019-08-31T13:48:54Z")
You missed step 2. 1. Observe server issues. 2. Visit the forums, where people discuss GoW almost exclusively, and see if there’s a thread about server issues. If one doesn’t exist: 3. Make a thread about server issues to see if it’s just you. ---
**Author:** ![scottyboy](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@scottyboy](https://community.gemsofwar.com/u/scottyboy)\ **Post date:** [August 31, 2019, 1:57pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/5 "2019-08-31T13:57:04Z")
Me too ❤❤❤❤ ---
**Author:** ![RobCougar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/robcougar/32/56760_2.png) [@RobCougar](https://community.gemsofwar.com/u/RobCougar)\ **Post date:** [August 31, 2019, 2:24pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/6 "2019-08-31T14:24:59Z")
Same here on Xbox but this website says the servers are up and running…ok I am playing fine now, thanks…( a few hours later) ---
**Author:** ![BelethS](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beleths/32/53407_2.png) [@BelethS](https://community.gemsofwar.com/u/BelethS)\ **Post date:** [August 31, 2019, 2:28pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/7 "2019-08-31T14:28:03Z")
Their servers ARE indeed up and running. Thr comunication between servers and the rest of the world is bonked, as it is for a whole list of services and games (blizzard, amazon, fortnite, etc). Prolly someone busted a backbone server… ---
**Author:** ![DazBeast](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@DazBeast](https://community.gemsofwar.com/u/DazBeast)\ **Post date:** [August 31, 2019, 2:29pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/8 "2019-08-31T14:29:51Z")
I’m in Scotland and it’s down as well hope they fix it soon was just away to start new delve ---
**Author:** ![CanyonSurfer](https://avatars.discourse-cdn.com/v4/letter/c/8baadc/32.png) [@CanyonSurfer](https://community.gemsofwar.com/u/CanyonSurfer)\ **Post date:** [August 31, 2019, 2:53pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/9 "2019-08-31T14:53:15Z")
+1 (Post must be at least 10 characters) ---
**Author:** ![jumpnjoey](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jumpnjoey](https://community.gemsofwar.com/u/jumpnjoey)\ **Post date:** [August 31, 2019, 3:05pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/10 "2019-08-31T15:05:00Z")
Having issues as well even reinstalled it on xbox and still nothing ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [August 31, 2019, 3:13pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/11 "2019-08-31T15:13:15Z")
I’m getting the “There was a problem when trying to connect to the server” message. Seems as though there is a problem with the game. Any update on this issue? ---
**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\ **Post date:** [August 31, 2019, 3:15pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/12 "2019-08-31T15:15:42Z")
Go to… [downdetector.com](http://downdetector.com) ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [August 31, 2019, 3:17pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/13 "2019-08-31T15:17:02Z")
For what? It’s not like Gems on Xbox One is a website or anything… ---
**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\ **Post date:** [August 31, 2019, 3:18pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/14 "2019-08-31T15:18:31Z")
![Screenshot_20190831-075938](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/a/da227cf5ae7f0a1046bedcae1b6c6e800c9a89f4.jpeg) ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [August 31, 2019, 3:20pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/15 "2019-08-31T15:20:23Z")
Oh, I see. I was not looking at the “problems” link. Thanks. ---
**Author:** ![JDoninator](https://avatars.discourse-cdn.com/v4/letter/j/ccd318/32.png) [@JDoninator](https://community.gemsofwar.com/u/JDoninator)\ **Post date:** [August 31, 2019, 4:42pm UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/16 "2019-08-31T16:42:56Z")
Anyone have any luck yet? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 1, 2019, 12:23am UTC](https://community.gemsofwar.com/t/xbox-one-gow-not-loading/57503/17 "2019-09-01T00:23:13Z")
This isn’t an issue with our servers, they are all running smoothly. As such, we can’t do anything to alleviate this problem. ☹