# \[XB1/PS4\] Console game... Massive number of errors

**URL:** <https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220>\
**Category:** Support\
**Created:** [January 12, 2017, 8:18pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220 "2017-01-12T20:18:34Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\
**Post date:** [January 16, 2017, 10:12pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/11 "2017-01-16T22:12:21Z")

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Peace, friends. Sirrian and the team posted recently the reason for the service disruption here in the Official News forum:

> [@Server Migrations on the Way](http://community.gemsofwar.com/t/server-migrations-on-the-way/18399):
>
> Hi Everyone, We ran our first experiment with our new servers last week. About 1% of iOS/Android players were moved to the new servers (Mobile only… not Steam or Console). [Note that SERVERS are separate to the DATABASE… we migrated to the new database quite a few months ago, and it’s been running very well] It showed up a few problems… some minor things that you would hardly notice (such as a couple of very rare error messages) some moderate issues (such as a higher guild seals cap & a br…

And they discovered an issue which has affected users on ALL platforms, which the devs are working on fixing.

Please cut them some slack, Sirrian himself stayed up all last night to monitor the server situation. Do keep in mind that the level of customer Support for this game is possibly the best you’ll experience anywhere. 🙂

But do keep reporting any new error issues that pop up. Nobody here is a mind-reader after all.

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_[View the full topic](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220)._
