# \[XB1/PS4\] Console game... Massive number of errors **URL:** \ **Category:** Support\ **Created:** [January 12, 2017, 8:18pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220 "2017-01-12T20:18:34Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [January 12, 2017, 8:18pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/1 "2017-01-12T20:18:34Z")
Starting at 11:07 am PST today, we’ve been experiencing a huge number of server errors on Xbox One for the last hour: Not in a Guild error The current PvP event has ended 503 service unavailable No server is available to handle this request Error getting above guilds, 1iRkdFjokfi9 Tributes opening with no resources Global chat reports that players are being booted out of everything, that people are losing all their teams to reset, etc. I’m afraid to check my Mailbox in case the items are lost when I try to Claim them, so I presume some Daily Bonuses might get lost at this point. If this is happening on the PS4 side too, better let the devs know about it. ---
**Author:** ![SkittishSloth](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/skittishsloth/32/15154_2.png) [@SkittishSloth](https://community.gemsofwar.com/u/SkittishSloth)\ **Post date:** [January 12, 2017, 8:22pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/2 "2017-01-12T20:22:27Z")
Same is happening on mobile as well (Android, at least). There’s got to be something going on with their servers or something. Definitely not isolated events or anything. ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 12, 2017, 8:22pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/3 "2017-01-12T20:22:32Z")
Nonstop error codes! As above. ---
**Author:** ![Macaudora](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macaudora/32/52343_2.png) [@Macaudora](https://community.gemsofwar.com/u/Macaudora)\ **Post date:** [January 12, 2017, 8:24pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/4 "2017-01-12T20:24:59Z")
Just not worth it to PVP, go into guild, or anything. Keep getting kicked out, locked out and errors happening. ---
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [January 12, 2017, 8:30pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/5 "2017-01-12T20:30:38Z")
I received on XB1 the same sequence of error codes mentioned in your Mobile thread: “You are not in a Guild” “503 Service Unavailable. No server is available to handle this request.” > [@Unusual error code](http://community.gemsofwar.com/t/unusual-error-code/18211): > > Never seen this error before. Are the servers messing up today?? ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 12, 2017, 9:18pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/6 "2017-01-12T21:18:17Z")
Game is definately unplayable. Frustrating as hell. Every other pvp match shows wrong kindom error and I don’t get credit for the win. WTF ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 12, 2017, 9:24pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/7 "2017-01-12T21:24:13Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/3/2321489abe31190ec2cc8cd4b083ec2864d73887.jpg) Back to back to back matches. This is rediculous!!! ---
**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\ **Post date:** [January 12, 2017, 9:33pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/8 "2017-01-12T21:33:58Z")
Yeah same thing is happening on mobil/pc as well currently. Keep having to reload the game, just to have the same errors happening. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 12, 2017, 10:35pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/9 "2017-01-12T22:35:21Z")
One of our guys lost 400k gold! Support said there were NO issues. He’s furious. ---
**Author:** ![hiruma9702](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hiruma9702/32/6362_2.png) [@hiruma9702](https://community.gemsofwar.com/u/hiruma9702)\ **Post date:** [January 16, 2017, 9:12pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/10 "2017-01-16T21:12:55Z")
They can’t just leave it like that it’s been more than THREE WEEKS; is it a Christmas JOKE ??? THE GAME IS NOT PLAYABLE LIKE THAT DEVS HAVE TO REACT OR THEY WILL LOSE PEOPLE ---
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [January 16, 2017, 10:12pm UTC](https://community.gemsofwar.com/t/xb1-ps4-console-game-massive-number-of-errors/18220/11 "2017-01-16T22:12:21Z")
Peace, friends. Sirrian and the team posted recently the reason for the service disruption here in the Official News forum: > [@Server Migrations on the Way](http://community.gemsofwar.com/t/server-migrations-on-the-way/18399): > > Hi Everyone, We ran our first experiment with our new servers last week. About 1% of iOS/Android players were moved to the new servers (Mobile only… not Steam or Console). [Note that SERVERS are separate to the DATABASE… we migrated to the new database quite a few months ago, and it’s been running very well] It showed up a few problems… some minor things that you would hardly notice (such as a couple of very rare error messages) some moderate issues (such as a higher guild seals cap & a br… And they discovered an issue which has affected users on ALL platforms, which the devs are working on fixing. Please cut them some slack, Sirrian himself stayed up all last night to monitor the server situation. Do keep in mind that the level of customer Support for this game is possibly the best you’ll experience anywhere. 🙂 But do keep reporting any new error issues that pop up. Nobody here is a mind-reader after all.