# World data cannot be validated error **URL:** \ **Category:** Support\ **Created:** [April 7, 2017, 3:14am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281 "2017-04-07T03:14:22Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [April 7, 2017, 7:33am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/21 "2017-04-07T07:33:35Z")
> [@Nimhain](#): > > Ogunther which guild are you from? Hoguns. We had all tasks completed (and about 8-9 LTs) and were at somewhere around 37k-38k seals when I last checked earlier in the day. Thxs @Nimhain ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [April 7, 2017, 7:34am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/22 "2017-04-07T07:34:51Z")
I believe all the guilds in the Top 50 (including Hoguns) has been fixed, you may need to restart the game for the information to update. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [April 7, 2017, 7:37am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/23 "2017-04-07T07:37:06Z")
How long should guilds _outside_ the top 50 wait before bugging you and/Saltypatra about seal fixes? ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [April 7, 2017, 7:39am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/24 "2017-04-07T07:39:06Z")
Unfortunately restarting doesn’t fix the issue @Nimhain. I’ve completely restarted the game (so has my wife on her phone) and the issues remain: ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/f/0f8cc6361e257c71f1b14cd1746ad1587a435fd9.PNG) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/d/bda1a3ae69dc17f78b0927cbac75ae6b2aff0575.PNG) ---
**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Post date:** [April 7, 2017, 7:40am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/25 "2017-04-07T07:40:04Z")
> [@Nimhain](#): > > while personal seal progress has been lost, guild chest progress will be restored. thank you very much 😃 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [April 7, 2017, 7:40am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/26 "2017-04-07T07:40:07Z")
@Grundulum What guild are in? @Ogunther The restoration is coming from a backup 2 hours before the issue occurred. So some progress on tasks may have been lost. ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [April 7, 2017, 7:41am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/27 "2017-04-07T07:41:19Z")
@Nimhain we’ve had all guild tasks done since Monday so this definitely isn’t restored as of a backup two hours ago. We’re also missing at least 7,000 seals we had over 6-10 hours ago. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [April 7, 2017, 7:41am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/28 "2017-04-07T07:41:20Z")
Gem Blossums, somewhere in the 170s. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [April 7, 2017, 7:47am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/29 "2017-04-07T07:47:20Z")
@Ogunther I’ll let the team know, looks like we may have made a mistake as we’re restoring these by hand. @Grundulum I’ve passed your guild along ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [April 7, 2017, 7:49am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/30 "2017-04-07T07:49:12Z")
Twilight Avengers has also been affected (Rank 72 atm I think?). I’ve sent a ticket to support, does anything else need to be done? (I’m not the GM though if that’s relevant) ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [April 7, 2017, 7:49am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/31 "2017-04-07T07:49:34Z")
Thxs @Nimhain. Really appreciate it. 🙂 ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [April 7, 2017, 7:51am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/32 "2017-04-07T07:51:15Z")
@Nimhain Am I going to be stuck with 1 extra seal forever? It’s probably my fault without guild requirements this week I have been taking a bit of a break and just doing Arena and Explore. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/3/a3e6ede760fa8202ed08ab813eb4a4960bb7a1fc.jpg) ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [April 7, 2017, 7:52am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/33 "2017-04-07T07:52:36Z")
Just earn 19 plus some multiple of 20. Easy peasy. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [April 7, 2017, 7:52am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/34 "2017-04-07T07:52:36Z")
> [@Maxx](#): > > @Nimhain Am I going to be stuck with 1 extra seal forever? Maybe it’s a lucky seal? If you contact support they can round that out for you. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [April 7, 2017, 7:53am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/35 "2017-04-07T07:53:08Z")
Thank you. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [April 7, 2017, 8:02am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/36 "2017-04-07T08:02:23Z")
And we’re reset. Please pass my thanks along to the support team. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [April 7, 2017, 8:07am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/37 "2017-04-07T08:07:37Z")
Same here, thanks @Nimhain and thank the support team for us too! ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [April 7, 2017, 8:20am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/38 "2017-04-07T08:20:04Z")
I will pass it along. ---
**Author:** ![chknsndwch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chknsndwch/32/18875_2.png) [@chknsndwch](https://community.gemsofwar.com/u/chknsndwch)\ **Post date:** [April 7, 2017, 8:45am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/39 "2017-04-07T08:45:34Z")
Heroes United were affected and partially restored to 10/12 for all statues, but we had finished all tasks. ---
**Author:** ![Antitan](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@Antitan](https://community.gemsofwar.com/u/Antitan)\ **Post date:** [April 7, 2017, 9:05am UTC](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281/40 "2017-04-07T09:05:19Z")
Hello, The guild Tamriel (ranking 227) is also affected and lost ALL its progress. We had 3 tasks finished, if memory serves me well, and a 4th one (green) nearly done. Currently, all tasks are unstarted ☹ Thanks for helping us out. [Previous page](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281.md?page=1) [Next page](https://community.gemsofwar.com/t/world-data-cannot-be-validated-error/22281.md?page=3)