# Why does GoW always need to download?

**URL:** <https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911>\
**Category:** Support\
**Created:** [June 3, 2016, 6:13pm UTC](https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911 "2016-06-03T18:13:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Krimlin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/krimlin/32/3604_2.png) [@Krimlin](https://community.gemsofwar.com/u/Krimlin)\
**Post date:** [June 3, 2016, 6:13pm UTC](https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911/1 "2016-06-03T18:13:50Z")

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Why does GoW always need to download to begin?  
I play on a Moto E phone. (Cheapy Republic wireless user here)

**What you were expecting to happen, and what actually happened?**  
Gems of War always seems to need to load every other time I start the game.

**What are the steps to make it happen again?**  
Exit the game, restart it.

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/6/64045edf9a82364cf4c5614ee297e76c4512fac7.png)

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**Author:** ![Dorgath](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\
**Post date:** [June 3, 2016, 7:06pm UTC](https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911/2 "2016-06-03T19:06:25Z")

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My iPhone4 does this all of the time. Usually because I’m “low” on memory and the phone had to “clear the cache” (or at least GoW’s data) when I opened other apps. So you should check how much free memory you have to start.

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**Author:** ![htismaqe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/htismaqe/32/23893_2.png) [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\
**Post date:** [June 3, 2016, 7:20pm UTC](https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911/3 "2016-06-03T19:20:50Z")

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Are you using an booster program like Cleanmaster or 360 Security? If so, using those apps will clear cached file, causing the client to re-download assets.

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**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\
**Post date:** [April 24, 2017, 1:10pm UTC](https://community.gemsofwar.com/t/why-does-gow-always-need-to-download/7911/4 "2017-04-24T13:10:41Z")

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my guild member just yesterday said to have the same issue as OP

any suggestions how to help them? it seems he didnt have the issue before