# Who is the forum manager?
**URL:** https://community.gemsofwar.com/t/who-is-the-forum-manager/80879
**Category:** Uncategorized
**Created:** [August 10, 2023, 5:44am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879 "2023-08-10T05:44:31Z")
**Posts on this page:** 10
**Page:** 3
### Author:  [@gwendo1ynn](https://community.gemsofwar.com/u/gwendo1ynn)
#### Post date: [August 21, 2023, 3:34am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/41 "2023-08-21T03:34:44Z")
Oh, I found it. It’s in the FAQ. Would it be possible to make it a little easier access? Thanks!
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 21, 2023, 3:38am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/42 "2023-08-21T03:38:14Z")
it’s here, the support option should be available from anywhere on the website including at the top of the forums here 🙂 it’s also available in the game settings as well
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### Author:  [@gwendo1ynn](https://community.gemsofwar.com/u/gwendo1ynn)
#### Post date: [August 21, 2023, 3:45am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/43 "2023-08-21T03:45:07Z")
That’s what my screen looks like. ☹
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 21, 2023, 3:46am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/44 "2023-08-21T03:46:43Z")
😭 Adding this to my list of things… Seems all the header links for the website are missing from the minimalist forum theme. 😭
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### Author:  [@gwendo1ynn](https://community.gemsofwar.com/u/gwendo1ynn)
#### Post date: [August 21, 2023, 3:51am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/45 "2023-08-21T03:51:58Z")
Well, I just changed my settings, so that helps! Thanks! Sorry to give you more work, but now I feel less crazy.
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 21, 2023, 3:56am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/46 "2023-08-21T03:56:39Z")
Not your fault! I was super confused why the support link was hard to find so you solved the mystery haha
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### Author:  [@awryan](https://community.gemsofwar.com/u/awryan)
#### Post date: [August 21, 2023, 5:17am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/47 "2023-08-21T05:17:03Z")
> [@Kafka](#):
>
> To contact support you select “support” at the top of this page and then select “submit a request” then select “ban appeal”
Been there. Done that. Separate instances but both equally ignored.
So there’s basically no way to appeal a ban. 🤷♂️
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### Author:  [@icy](https://community.gemsofwar.com/u/icy)
#### Post date: [August 21, 2023, 8:51am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/48 "2023-08-21T08:51:38Z")
> [@Kafka](#):
>
> @icy I’ll chase that email up today as well and DM it to you - as well as try to do a check to make sure they’re being sent properly and nothing is broken with the emails.
Anything new here?
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> [@Kafka](#):
>
> I’m going to test ban Bramble on Monday or Tuesday when we’re both working to see what’s going on with these emails, but I think I see where the break is.
Looking forward to your test ban on Bramble account 😍 (for more infos)
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Some exciting “proof” shared in comment above by awryan. I wonder how that is explained. (but obviously we don’t know the content inside the open support tickets shown in pic.) Judging from my own experiences I have some aligning opinion with the posting above. (but could be “individual cases”.)
Despite all that, with every fiber I fail to be convinced that any appeal support ticket is worked on in a quick and fair amount of time and thoroughness. Because to be honest, every second of an possibly “wrongful/unfair” ban is too much.
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### Author:  [@awryan](https://community.gemsofwar.com/u/awryan)
#### Post date: [August 21, 2023, 11:54am UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/49 "2023-08-21T11:54:08Z")
> [@icy](#):
>
> Despite all that, with every fiber I fail to be convinced that any appeal support ticket is worked on in a quick and fair amount of time and thoroughness.
They were both appeal a ban tickets that I submitted within minutes of being banned from the forums. But flabbergasted and not knowing why I was banned.
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### Author:  [@icy](https://community.gemsofwar.com/u/icy)
#### Post date: [August 23, 2023, 6:00pm UTC](https://community.gemsofwar.com/t/who-is-the-forum-manager/80879/50 "2023-08-23T18:00:14Z")
> [@Kafka](#):
>
> @icy I’ll chase that email up today as well and DM it to you - as well as try to do a check to make sure they’re being sent properly and nothing is broken with the emails.
I’m still waiting on that explainatory “DM” (or eMail). My understanding of “today” is a different one, hence my impatience here because what you wrote sounded more like some kind of a promise.
I’m also wondering if the “tests” on Monday or Tuesday, when you and “the other Account” (no callout!) both worked went well?
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