# Where's the weblink for posting to community Support on Consoles?

**URL:** <https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890>\
**Category:** Support\
**Created:** [October 16, 2016, 7:30pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890 "2016-10-16T19:30:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\
**Post date:** [October 16, 2016, 7:30pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890/1 "2016-10-16T19:30:27Z")

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Just a general question here.

I’ve noticed that multiple people seem to be able to create an official Support Ticket on the forums that looks like this:

> [@](#):
>
> **What you were expecting to happen, and what actually happened?**
> 
> **What are the steps to make it happen again?**
> 
> **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

… But I haven’t been able to find out whether Console users have access to this form letter form.

So, is there a link somewhere which permits us to link to this support page?

And is there a way to get to this page _without_ first generating an error condition on your device?

I had a jaw-dropping humdinger of a gameplay error on the Xbox One, which blasted away my 519 game Win streak. GRRRRRRRRR

Snapped some pictures of it though… They were interesting, to say the least…

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [October 16, 2016, 8:09pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890/2 "2016-10-16T20:09:44Z")

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[https://support.505games.com/support/home](https://support.505games.com/support/home) - There you can log in and send them support tickets

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**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\
**Post date:** [October 16, 2016, 8:13pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890/3 "2016-10-16T20:13:01Z")

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I guess that’s the only Support page available for Console users then

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [October 16, 2016, 8:15pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890/4 "2016-10-16T20:15:20Z")

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Not sure why that’s not enough? The PC/Mobile has only one site…that I know of.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [October 16, 2016, 10:41pm UTC](https://community.gemsofwar.com/t/wheres-the-weblink-for-posting-to-community-support-on-consoles/13890/5 "2016-10-16T22:41:06Z")

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The Support you see, auto creates when a Player goes to create a thread in the category Support (PC/Mobile).

There should be a Support Category for Xbox/ PS4), if the text not appearing when you try to create a thread here, I’ll take a look into it.

We do want console players to post bugs here.