# Where do Console players submit a ticket now? **URL:** \ **Category:** Support\ **Created:** [October 4, 2016, 3:28pm UTC](https://community.gemsofwar.com/t/where-do-console-players-submit-a-ticket-now/13305 "2016-10-04T15:28:11Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [October 4, 2016, 4:29pm UTC](https://community.gemsofwar.com/t/where-do-console-players-submit-a-ticket-now/13305/4 "2016-10-04T16:29:49Z")
> [@Official Support and How to Contact Us!](http://community.gemsofwar.com/t/official-support-and-how-to-contact-us/29): > > While the team does keep a close eye on our Support forum, sometimes your question might have already been answered [on our official support site.](https://gemsofwar.zendesk.com/) If you can’t find an answer for your issue here, on our official support site, or you problem is directly related to your Gems of War account, [send us a support request](https://gemsofwar.zendesk.com/hc/en-us/requests/new) and we’ll get back to you ASAP! Please make sure you fill out the support request form to the best of your knowledge, as the more information we have, the quicker we can resolve your … They should really update the pinned console support threads, which are all still saying to contact 505. Anyone know if that’s an Alpheon, Andrew or somebody else? I haven’t quite figured out who does what yet… Edit: just tried this, and the support request link takes you to a page that also tells console players to contact 505. They really need to clean this up. --- _[View the full topic](https://community.gemsofwar.com/t/where-do-console-players-submit-a-ticket-now/13305)._