# What's the deal with the random trophy reset in the middle of the week?

**URL:** <https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711>\
**Category:** Support\
**Created:** [June 22, 2016, 5:11am UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711 "2016-06-22T05:11:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\
**Post date:** [June 22, 2016, 5:11am UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/1 "2016-06-22T05:11:09Z")

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**What you were expecting to happen, and what actually happened?**  
As the title says, I was expecting the Trophy Count to not reset randomly.

**What are the steps to make it happen again?**  
Apparently, nothing.

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**  
My guild member, @thendain’s Keljoran, who had over 100 trophy count yesterday, suddenly got zap back to nothing.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1481422efda72bb920fc4e5e8298677ce520381e.jpg)

This happens to at least one guild member per week, so I’m guessing there’s something seriously wrong here? Or is there something about the reset date that we’re not getting?

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**Author:** ![sethrogensbackhair](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sethrogensbackhair/32/563_2.png) [@sethrogensbackhair](https://community.gemsofwar.com/u/sethrogensbackhair)\
**Post date:** [June 22, 2016, 5:22am UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/2 "2016-06-22T05:22:50Z")

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Devs do it just to mess with us i’m sure!🕶

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/7/7790dece632757bcd886ad9251cc9874480bb637.jpg)

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**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\
**Post date:** [June 22, 2016, 11:17am UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/3 "2016-06-22T11:17:01Z")

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It’s caused us some real issues. I really hope they fix it.

Nothing like having put up 250 trophies to have the counter reset to 0 without any warning.

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [June 22, 2016, 1:20pm UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/4 "2016-06-22T13:20:57Z")

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So far this reset struck me twice, a couple hours before the end of the previous event and a coulpe hours after my first battles on the current event.

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**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\
**Post date:** [June 22, 2016, 10:22pm UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/5 "2016-06-22T22:22:37Z")

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Lol @Ivar, is your avatar supposed to be Vegeta? Where is the source image from btw?

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [June 22, 2016, 10:39pm UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/6 "2016-06-22T22:39:54Z")

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Answer by PM for the sake of discretion. 😉

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**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\
**Post date:** [June 29, 2016, 12:57pm UTC](https://community.gemsofwar.com/t/whats-the-deal-with-the-random-trophy-reset-in-the-middle-of-the-week/8711/7 "2016-06-29T12:57:35Z")

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So this happened to me today again, along with another guild mate.  
At first I thought the reset had to do with the fact that I’m playing on multiple devices(PC+Mobile), but that theory was debunked because the other guild member said he only plays on Steam.

So… I’m at a loss here. This unstable reset is causing issues with guild management, since it throws contribution records out of whack. Any ideas why it is happening?