# What is this error?

**URL:** <https://community.gemsofwar.com/t/what-is-this-error/53356>\
**Category:** Bug Reports\
**Created:** [March 28, 2019, 2:31am UTC](https://community.gemsofwar.com/t/what-is-this-error/53356 "2019-03-28T02:31:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![truethat](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@truethat](https://community.gemsofwar.com/u/truethat)\
**Post date:** [March 28, 2019, 2:31am UTC](https://community.gemsofwar.com/t/what-is-this-error/53356/1 "2019-03-28T02:31:26Z")

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My pvp matches are being recorded as losses due to this.

 ![20190327_222651](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/7/47c42901c5124583459aa14426219650870f3d7b.jpeg)

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**Author:** ![truethat](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@truethat](https://community.gemsofwar.com/u/truethat)\
**Post date:** [April 5, 2019, 3:18am UTC](https://community.gemsofwar.com/t/what-is-this-error/53356/2 "2019-04-05T03:18:49Z")

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Of couse my post is 8 days old and completely ignored by the devs . Nice,classy,very professional. Thank you for your timely response.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [April 18, 2019, 5:27am UTC](https://community.gemsofwar.com/t/what-is-this-error/53356/3 "2019-04-18T05:27:52Z")

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Hi truethat, I’m sorry for the delay, we mention that this is a forum for bug reports and not technical support so if you need faster support please reach out to [support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356) next time!

please let me know your invite code so I can send you some compensation. This issue specifically related to the pvp battles counting as losses around this time should now be resolved 🙂

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [April 18, 2019, 5:36am UTC](https://community.gemsofwar.com/t/what-is-this-error/53356/4 "2019-04-18T05:36:43Z")

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There is a “Support” thread tag available. Who is supposed to check those? You? Kafka? Someone else entirely? If you really don’t want people to post those threads here—and you want them to them submit a ticket instead—should that tag be an option at thread creation?