# What has happened to customer support? **URL:** \ **Category:** Uncategorized\ **Created:** [January 22, 2017, 2:43am UTC](https://community.gemsofwar.com/t/what-has-happened-to-customer-support/18713 "2017-01-22T02:43:36Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 22, 2017, 5:44am UTC](https://community.gemsofwar.com/t/what-has-happened-to-customer-support/18713/7 "2017-01-22T05:44:21Z")
Hey guys, We had over 200 requests backed up in support going into the weekend, due to the server migration last week Generally we can get back to people within 24-36 hours, but that’s obviously going to blow out over the weekends. The support guys worked some pretty long hours last week, and we actually had to give them the weekend off to recover. Everyone’s issues will be addressed, as always, but we’re just going to take a little longer to get there, sorry! --- _[View the full topic](https://community.gemsofwar.com/t/what-has-happened-to-customer-support/18713)._