# Web site login from Android

**URL:** <https://community.gemsofwar.com/t/web-site-login-from-android/20832>\
**Category:** Support\
**Created:** [March 5, 2017, 2:25am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832 "2017-03-05T02:25:11Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![sachamp](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sachamp](https://community.gemsofwar.com/u/sachamp)\
**Post date:** [March 5, 2017, 2:25am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/1 "2017-03-05T02:25:11Z")

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Was hoping that someone could give me some direction. I am trying to log into the web site to view forums from my phone (samsung S6) but i keep getting invalid login and invalid email address. I have reset my password and obviously it work without issue from my laptop. Any thoughts?

BFM75

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [March 5, 2017, 2:26am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/2 "2017-03-05T02:26:45Z")

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Odd, what browser do you use on your phone?

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**Author:** ![sachamp](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sachamp](https://community.gemsofwar.com/u/sachamp)\
**Post date:** [March 5, 2017, 2:29am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/3 "2017-03-05T02:29:43Z")

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default browser, Chrome

BFM75

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [March 5, 2017, 3:09am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/4 "2017-03-05T03:09:55Z")

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Odd, it’s working ok for me at the moment (HTC10). Are you using your username or email? or have you tried both?

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**Author:** ![sachamp](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sachamp](https://community.gemsofwar.com/u/sachamp)\
**Post date:** [March 5, 2017, 3:14am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/5 "2017-03-05T03:14:11Z")

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yes, i have tried both…my user name says invalid user name and email address says bad email adress. I am so confused!! ☹

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [March 5, 2017, 3:18am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/6 "2017-03-05T03:18:48Z")

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So you get different messages for if the username is wrong and if the password is wrong? Are you able to post a screenshot of the error message (after removing the email and password)? I tried incorrect email and passwords and got the same error message each time that just said “Incorrect email, username or password”.

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**Author:** ![sachamp](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sachamp](https://community.gemsofwar.com/u/sachamp)\
**Post date:** [March 5, 2017, 4:14am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/7 "2017-03-05T04:14:36Z")

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here you go…and thanks for the help!!!

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f6f9fd5137af5f6c2780b4729f337e4ba2e69812.jpeg) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/c/8c86f6f6ac6dc0f97bbc2f71d2f9eb173f59e4ae.jpeg)

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [March 5, 2017, 4:52am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/8 "2017-03-05T04:52:12Z")

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Huh different to the one I see. Umm maybe try requesting the Desktop version of the webpage (You should be able to find the option in the vertical … menu in the top right of Chrome) and see if that changes anything? Also what version of Chrome do you have? (… Menu → Settings → About Chrome)

This is the error I get:

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/a/ca3291b7d078bace8fb5ac57a89bf6c7aa0cd02a.png)

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [March 5, 2017, 5:30am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/9 "2017-03-05T05:30:27Z")

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@sachamp looks like you are trying to login into the website rather than the forums.

Forum link is [http://community.gemsofwar.com](http://community.gemsofwar.com)

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [March 5, 2017, 7:56am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/10 "2017-03-05T07:56:34Z")

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/facepalm Thanks Nim! I feel silly for not noticing that. Would also explain the error message differences.

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**Author:** ![sachamp](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sachamp](https://community.gemsofwar.com/u/sachamp)\
**Post date:** [March 5, 2017, 1:47pm UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/11 "2017-03-05T13:47:31Z")

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OMG!!! who has different logins for different sections of the site!!! BWAHAHAHAHAHAHA

yes, that was it…feeling like a sheepish noob. Thank you.

BFM75

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [March 6, 2017, 5:14am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832/12 "2017-03-06T05:14:47Z")

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Originally the forums were part of the main website, however about a a year and a half ago we upgraded our forums to use Discourse.

However this meant having 2 different logins (though now days most players just have a forum account).
