# Very sluggish, no chat

**URL:** <https://community.gemsofwar.com/t/very-sluggish-no-chat/17988>\
**Category:** Support\
**Created:** [January 8, 2017, 6:02pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988 "2017-01-08T18:02:34Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Virginia1984](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/virginia1984/32/2027_2.png) [@Virginia1984](https://community.gemsofwar.com/u/Virginia1984)\
**Post date:** [January 8, 2017, 6:29pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/21 "2017-01-08T18:29:22Z")

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I did at first too @psydotogist

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**Author:** ![Lun](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lun](https://community.gemsofwar.com/u/Lun)\
**Post date:** [January 8, 2017, 6:34pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/22 "2017-01-08T18:34:53Z")

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> [@Virginia1984](#):
>
> A ERROR NEVER SEEN BEFORE.I CANNOT LOG IN AT ALL! I’m on Steam/pc version.

I had the exact same error last time there where huge disruptions with the game (two weeks ago?). Well, maybe another cryptic username than yours.

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [January 8, 2017, 6:42pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/23 "2017-01-08T18:42:41Z")

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> [@Ivar](#):
>
> Are koalas attacking the servers?

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/8/d8957b9549f5e6182e08adf51ad0b125dc500235.jpg)

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**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\
**Post date:** [January 8, 2017, 7:00pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/24 "2017-01-08T19:00:52Z")

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I got the ‘PVP event has ended’ one a while ago and got this just now trying to log in:

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/4/f448898271d26a6f8a5f852d7a0e620098ce3c11.png)  
Steam _and_ Mobile aren’t letting me in. Ruh roh?

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [January 8, 2017, 7:12pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/25 "2017-01-08T19:12:13Z")

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Something is seriously wrong with the servers. I just gave up trying to just do explore - circling circling circling…

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**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\
**Post date:** [January 8, 2017, 7:17pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/26 "2017-01-08T19:17:29Z")

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I’ve had a bunch of odd bugs since the update that got pushed out today.

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [January 8, 2017, 7:18pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/27 "2017-01-08T19:18:40Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/65ebb29d31ce4f8148e9c3a5b63a3b355f8d27e5.JPG)

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**Author:** ![DragonDai](https://avatars.discourse-cdn.com/v4/letter/d/e19b73/32.png) [@DragonDai](https://community.gemsofwar.com/u/DragonDai)\
**Post date:** [January 8, 2017, 7:28pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/28 "2017-01-08T19:28:48Z")

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Well, to be fair, they are basically already out. I mean, I get it, a tiny portion of the game still works, but huge swaths of it already don’t work and tons of people can’t even log in. So yeah. Server outages already here lol.

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [January 8, 2017, 9:52pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/29 "2017-01-08T21:52:52Z")

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My chat is down as well in iOS

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**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\
**Post date:** [January 8, 2017, 10:33pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/30 "2017-01-08T22:33:56Z")

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I haven’t had Chat functionality on iOS either since yesterday afternoon. It started after downloading the 4.01MB update for Mobile.

This server issue appears to be cross-platform, and quite serious and severe. I posted about my PvP reset woes on XB1 console [over here](http://community.gemsofwar.com/t/xb1-event-week-reset-24-hours-early-has-it-been-fixed/18004/1).

I’m not sure how my guild will be able to recover the loss of the week’s work from this error. It was looking pretty grim last night.

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**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\
**Post date:** [January 8, 2017, 10:44pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/31 "2017-01-08T22:44:47Z")

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Good, managed to connect to iOS guild chat just now! No one had posted anything since last night.

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**Author:** ![StormChasee](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@StormChasee](https://community.gemsofwar.com/u/StormChasee)\
**Post date:** [January 8, 2017, 11:59pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/32 "2017-01-08T23:59:53Z")

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Chat’s been more off than on, but everything else has been OK.

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**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\
**Post date:** [January 12, 2017, 7:10pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/33 "2017-01-12T19:10:02Z")

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Game is having issues again. Errors logging in, endless load screens, etc…

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**Author:** ![TimberWolfe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/timberwolfe/32/16410_2.png) [@TimberWolfe](https://community.gemsofwar.com/u/TimberWolfe)\
**Post date:** [January 12, 2017, 7:11pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/34 "2017-01-12T19:11:03Z")

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thought it was just me. yay…ish

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**Author:** ![DragonDai](https://avatars.discourse-cdn.com/v4/letter/d/e19b73/32.png) [@DragonDai](https://community.gemsofwar.com/u/DragonDai)\
**Post date:** [January 12, 2017, 7:37pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/35 "2017-01-12T19:37:21Z")

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This is the third time this week that the game has been more or less completely unplayable for me because of server issues. Is the game always this buggy and unstable? I just started playing this past week, but if the game is always like this, his will likely also be my last week. LOL

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**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\
**Post date:** [January 12, 2017, 7:39pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/36 "2017-01-12T19:39:15Z")

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> [@DragonDai](#):
>
> This is the third time this week that the game has been more or less completely unplayable for me because of server issues. Is the game always this buggy and unstable? I just started playing this past week, but if the game is always like this, his will likely also be my last week. LOL

It is actually fairly rare, at least from my experiences.

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**Author:** ![DragonDai](https://avatars.discourse-cdn.com/v4/letter/d/e19b73/32.png) [@DragonDai](https://community.gemsofwar.com/u/DragonDai)\
**Post date:** [January 12, 2017, 7:41pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/37 "2017-01-12T19:41:26Z")

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That’s good to hear. Any ideas why the servers might be having such major issues repeatedly? Big update or something recently?

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**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\
**Post date:** [January 12, 2017, 7:45pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/38 "2017-01-12T19:45:25Z")

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No clue, but usually short lived. It is already cleared up for me and I’m back to PVP

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**Author:** ![Laiieues](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/laiieues/32/22764_2.png) [@Laiieues](https://community.gemsofwar.com/u/Laiieues)\
**Post date:** [January 12, 2017, 7:59pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/39 "2017-01-12T19:59:10Z")

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In one of my recent support tickets, a dev told me:

"As you may know, we did phase #1 of our server migration a couple of months ago (databases). It went beautifully and has been performing better ever since.

“The bit that went wrong earlier today was actually the bit we’ll be moving in phase #2 (cloud services). Unfortunately that’s still coming, and there is quite a bit more work still to be done in moving that one. Hopefully we don’t see too many more of these outages, but it’s a possibility.”

So it looks like these could be more frequent 😕

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**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\
**Post date:** [January 12, 2017, 9:22pm UTC](https://community.gemsofwar.com/t/very-sluggish-no-chat/17988/40 "2017-01-12T21:22:38Z")

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I can only do 1 chest opening per execution of the game. On the 2nd attempt I get the JSON error.

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