# Vault Glitch?

**URL:** https://community.gemsofwar.com/t/vault-glitch/73184
**Category:** Feature Requests and Game feedback
**Created:** [December 6, 2021, 9:11am UTC](https://community.gemsofwar.com/t/vault-glitch/73184 "2021-12-06T09:11:48Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Selmicxo](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@Selmicxo](https://community.gemsofwar.com/u/Selmicxo)
#### Post date: [December 6, 2021, 9:11am UTC](https://community.gemsofwar.com/t/vault-glitch/73184/1 "2021-12-06T09:11:49Z")

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I was going to use my vault key earlier tonight. When I clicked to start I received an “error has occurred” and shut my game off. I reloaded the game and my key is no longer there. Whelp…

Has this happened anyone before?

Submitted a ticket, hoping to get my key back 😣

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### Author: ![Wow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wow/32/76075_2.png) [@Wow](https://community.gemsofwar.com/u/Wow)
#### Post date: [December 6, 2021, 9:19am UTC](https://community.gemsofwar.com/t/vault-glitch/73184/2 "2021-12-06T09:19:11Z")

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🥶 Oh my….try another restart?

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### Author: ![Selmicxo](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@Selmicxo](https://community.gemsofwar.com/u/Selmicxo)
#### Post date: [December 6, 2021, 9:20am UTC](https://community.gemsofwar.com/t/vault-glitch/73184/3 "2021-12-06T09:20:18Z")

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I have tried… still nothing unfortunately