# UPDATE not working

**URL:** <https://community.gemsofwar.com/t/update-not-working/54033>\
**Category:** Gameplay Chat (PC/Mobile)\
**Created:** [April 12, 2019, 10:57pm UTC](https://community.gemsofwar.com/t/update-not-working/54033 "2019-04-12T22:57:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kaosdemon](https://avatars.discourse-cdn.com/v4/letter/k/a9adbd/32.png) [@Kaosdemon](https://community.gemsofwar.com/u/Kaosdemon)\
**Post date:** [April 12, 2019, 10:57pm UTC](https://community.gemsofwar.com/t/update-not-working/54033/1 "2019-04-12T22:57:33Z")

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Gems of War update still not working are there any further details

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**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [April 12, 2019, 11:26pm UTC](https://community.gemsofwar.com/t/update-not-working/54033/2 "2019-04-12T23:26:59Z")

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I think at this point it’s working for most players and platforms, I don’t think there’s any outstanding known issue that makes it just “not work”. You haven’t given a lot of information about it, though.

Your best bet is to probably go file a [Zendesk support ticket](https://gemsofwar.zendesk.com/hc/en-us) and make sure to give them all relevant information, such as what platform you’re on, OS version (if applicable), your invite code, etc.