# Update broke game on XBOX

**URL:** https://community.gemsofwar.com/t/update-broke-game-on-xbox/53573
**Category:** Bug Reports
**Created:** [April 3, 2019, 4:33pm UTC](https://community.gemsofwar.com/t/update-broke-game-on-xbox/53573 "2019-04-03T16:33:19Z")
**Posts on this page:** 1
**Showing post:** 64

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### Author: ![Larvi](https://avatars.discourse-cdn.com/v4/letter/l/ee59a6/32.png) [@Larvi](https://community.gemsofwar.com/u/Larvi)
#### Post date: [April 17, 2019, 5:06pm UTC](https://community.gemsofwar.com/t/update-broke-game-on-xbox/53573/64 "2019-04-17T17:06:00Z")

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Can confirm that a factory reset worked for me as well, and I stayed in the preview program, just did the reset. And it also appears that all of the network errors are gone as well now, so possibly some corruption to the system network stack that gets reset when you do this. Great tip, thanks so much!

I’m going to do it on my other console at some point as well as while gems works on that I still get network timeouts.

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