# Update 4.0 Known Issues **URL:** \ **Category:** Official News\ **Created:** [September 3, 2018, 6:23am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141 "2018-09-03T06:23:25Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [September 5, 2018, 6:09pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/86 "2018-09-05T18:09:47Z")
![20180905184247_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/1/a162df0120047711cc167b0acc4521e1447cdc7d.jpeg) Very bad idea to put a light text on a light background. I have hard time reading it (with my only vision problem being slight short-sightednes) and I can’t even imagine start imagining how people with real vision issues feel. ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [September 5, 2018, 6:32pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/87 "2018-09-05T18:32:42Z")
> [@Dust\_Angel](#): > > and I can’t even imagine start imagining how people with real vision issues feel. I just gave up on being able to read stuff on troops with the new UI long ago so this is nothing new to me.😉 Unless you mean what that thing in the middle between “Upgrade” and “Quality” says - that is indeed a new level of “can’t see anything”, at least for me. ---
**Author:** ![AlexDante](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alexdante/32/24615_2.png) [@AlexDante](https://community.gemsofwar.com/u/AlexDante)\ **Post date:** [September 5, 2018, 7:55pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/88 "2018-09-05T19:55:50Z")
I’m having the same issue on PS4 as well. I unlocked both factions but the achievement didn’t pop. Could you lock a faction for me so I could unlock it again and get the achievement? Thank you. ---
**Author:** ![Chalky123](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chalky123/32/51341_2.png) [@Chalky123](https://community.gemsofwar.com/u/Chalky123)\ **Post date:** [September 5, 2018, 8:20pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/89 "2018-09-05T20:20:01Z")
A bug with omens. So they now trigger at the start of battle, which is great. But if a cascade is generated: You get the mana, even when the opponent’s omen are triggered. Here’s a video of a team (without a single omen) against a team full of omens, and u get the mana on the cascade. [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/4/f4aea5bf84f37739c875055cf1c538b953ab470e.jpeg "GemsofWar Omen Cascade") ](https://www.youtube.com/watch?v=70U3C2QnQzE) Enjoy the horror of x1 speeds. ---
**Author:** ![ESAu9028](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@ESAu9028](https://community.gemsofwar.com/u/ESAu9028)\ **Post date:** [September 5, 2018, 8:29pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/90 "2018-09-05T20:29:24Z")
Hello, I have been playing your PS4 game for a long time and with pleasure, and not when I did not encounter any problems in getting the trophies, but in the new update I could not get two trophies by fulfilling all the conditions for their receipt A Whole New (Under) World and Die Another Day, my name in the game ejik 25 kolychka, I ask you to help me, thank you. ---
**Author:** ![Laenir](https://avatars.discourse-cdn.com/v4/letter/l/b5ac83/32.png) [@Laenir](https://community.gemsofwar.com/u/Laenir)\ **Post date:** [September 5, 2018, 8:53pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/91 "2018-09-05T20:53:40Z")
Do Daily Tasks work with Delves, or are they excluded like Pet Rescues? I’ve only one dataset, but I did an entire delve with the All-Seeing Banner, and it did not fulfill the Banner Daily Task ---
**Author:** ![ESAu9028](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@ESAu9028](https://community.gemsofwar.com/u/ESAu9028)\ **Post date:** [September 5, 2018, 9:11pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/92 "2018-09-05T21:11:38Z")
I also did not get these trophies when playing on PS4 ![IMG_20180905_230432](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/3/83ae46f4ba9a2479537c3b04b2b47eb57d685a02.jpeg) ![IMG_20180905_230404](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f6210947160660de9ebe83673c6b03262d0d08b6.jpeg) ![IMG_20180905_230355](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/7/b7acd310d21ac7736235f1312b9834bf37e70d50.jpeg) ---
**Author:** ![cuddy360](https://avatars.discourse-cdn.com/v4/letter/c/ecae2f/32.png) [@cuddy360](https://community.gemsofwar.com/u/cuddy360)\ **Post date:** [September 5, 2018, 10:07pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/93 "2018-09-05T22:07:46Z")
I also did not get those achievements on Xbox One. ---
**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Post date:** [September 6, 2018, 1:33am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/94 "2018-09-06T01:33:03Z")
> [@Cyrup](#): > > **Casting Pyggra causes the game to freeze when Pyggra also summons a Pyggra, a cascade is made and Pyggra kills the last enemy** - I had everything but the cascade and it did NOT freeze. If that’s helpful to know. Target died from explosions hitting skulls. ---
**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\ **Post date:** [September 6, 2018, 2:12am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/95 "2018-09-06T02:12:01Z")
chat is still bugging. got stuck on the loading circle forever when trying to connect to chat. cannot do anything except restart the game ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 6, 2018, 2:47am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/96 "2018-09-06T02:47:46Z")
From hereon-out, if you’re having issues unlocking the achievements please contact our support. 🙂 ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 6, 2018, 2:59am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/97 "2018-09-06T02:59:06Z")
I have also added this issue above. ---
**Author:** ![Bleuu](https://avatars.discourse-cdn.com/v4/letter/b/ecccb3/32.png) [@Bleuu](https://community.gemsofwar.com/u/Bleuu)\ **Post date:** [September 6, 2018, 3:28am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/98 "2018-09-06T03:28:14Z")
On Mobule can’t get the update. Restart game repeatedly tells me “Your connection to the server has timed out. Try again later.” What should I do to fix this? Ty. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 6, 2018, 3:40am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/99 "2018-09-06T03:40:24Z")
We aren’t having any server issues at this point in time, so it’s likely that something else is going wrong. Please contact out support @Bleuu, our team will do their best to help you. ---
**Author:** ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)\ **Post date:** [September 6, 2018, 6:34am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/100 "2018-09-06T06:34:56Z")
So everyone in our guild has to contact the support, do you really want that? Seems to be a global Problem 🤔 ---
**Author:** ![Hyperbloq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hyperbloq/32/41387_2.png) [@Hyperbloq](https://community.gemsofwar.com/u/Hyperbloq)\ **Post date:** [September 6, 2018, 3:08pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/101 "2018-09-06T15:08:42Z")
Yep same issue… Lag worse than pre update I have to either restart or try using my mobile/tablet and task switching for it to respond ---
**Author:** ![Anna1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anna1/32/51220_2.png) [@Anna1](https://community.gemsofwar.com/u/Anna1)\ **Post date:** [September 6, 2018, 7:19pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/102 "2018-09-06T19:19:18Z")
Go to your app-store and update the game manual. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [September 6, 2018, 8:14pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/103 "2018-09-06T20:14:07Z")
Happened when I tried to retreat from a stage 8 battle. Android, PR was Tiny Dancer. ![Screenshot_20180906-150635](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/5/550d662d29d0d2f21974181fea09fbcdfc76ca58.jpeg) ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [September 6, 2018, 8:57pm UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/104 "2018-09-06T20:57:55Z")
Just got an Eye Pod pet rescue, which is probably not intended. At least the Eye Pod card says that it is unlocked by earning Faction Renown. ---
**Author:** ![einsteinle](https://avatars.discourse-cdn.com/v4/letter/e/278dde/32.png) [@einsteinle](https://community.gemsofwar.com/u/einsteinle)\ **Post date:** [September 7, 2018, 1:25am UTC](https://community.gemsofwar.com/t/update-4-0-known-issues/45141/105 "2018-09-07T01:25:29Z")
When using a treasure troop, is the third trait (Valuable) supposed to add 25 gold to your on-screen gold total when it dies? Mine does not (admittedly I only can test this on Gold Ring, since that’s the only one I currently have available). There’s no visual confirmation that I am getting this gold either. Curious if this trait is working as intended… [Previous page](https://community.gemsofwar.com/t/update-4-0-known-issues/45141.md?page=4) [Next page](https://community.gemsofwar.com/t/update-4-0-known-issues/45141.md?page=6)