# Unresolved Ticket

**URL:** <https://community.gemsofwar.com/t/unresolved-ticket/67997>\
**Category:** Support\
**Created:** [January 4, 2021, 11:39pm UTC](https://community.gemsofwar.com/t/unresolved-ticket/67997 "2021-01-04T23:39:54Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [January 4, 2021, 11:51pm UTC](https://community.gemsofwar.com/t/unresolved-ticket/67997/2 "2021-01-04T23:51:43Z")

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Hello @mfmartian, thanks for contacting us.

We have a support backlog atm due to an influx of tickets through the holidays (and our office being closed for said holidays.)

I have passed your ticket number on, and hopefully it will be looked at soon. I apologise for the inconvenience.

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_[View the full topic](https://community.gemsofwar.com/t/unresolved-ticket/67997)._