# Unfair banned for someone telling lies **URL:** \ **Category:** Uncategorized\ **Created:** [December 23, 2022, 12:32pm UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203 "2022-12-23T12:32:58Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![foxdvd](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@foxdvd](https://community.gemsofwar.com/u/foxdvd)\ **Post date:** [December 24, 2022, 1:39am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/61 "2022-12-24T01:39:31Z")
Does someone have post where they claim all bans are reviewed by a person? ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 1:49am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/62 "2022-12-24T01:49:24Z")
“Accounts are not banned for performing the specific activity at the time of the ban, instead, the ban will come into place instantly after **the team has finished investigating** and banning an account for hacking.” “The Gems of War team have various tools and methods to check for, identify, investigate and find examples of hacking.” [https://gemsofwar.zendesk.com/hc/en-us/articles/360000348076-Hacking-or-cheating-in-Gems-of-War](https://gemsofwar.zendesk.com/hc/en-us/articles/360000348076-Hacking-or-cheating-in-Gems-of-War) ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [December 24, 2022, 2:05am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/63 "2022-12-24T02:05:44Z")
> [@Guildmate got banned mistakenly?](https://community.gemsofwar.com/t/guildmate-got-banned-mistakenly/74514/20): > > We have auto hack detection in addition to every ban going past at least 2 staff members, as well as strict banning guidelines AND if there is any doubt as to whether someone is cheating or not - we don’t ban, to avoid any issues. 🙄 🤐 🖖 ---
**Author:** ![anhlong1122](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anhlong1122/32/63110_2.png) [@anhlong1122](https://community.gemsofwar.com/u/anhlong1122)\ **Post date:** [December 24, 2022, 2:22am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/64 "2022-12-24T02:22:41Z")
Seem like those 2 staff members are on their holiday at the same time ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 2:53am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/65 "2022-12-24T02:53:12Z")
Anyone else smell fire? ---
**Author:** ![Julli-of-North](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/julli-of-north/32/91083_2.png) [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Post date:** [December 24, 2022, 2:59am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/66 "2022-12-24T02:59:32Z")
Good point. If something must be lost, the useless Arena event would be my pick. But the future is gloom. I dont think the devs can get everyone back for next week. Or for the week after that. Maybe they should postpone some events, like Kingdom Pass and Legends Reborn. In order to let the unfairly banned people to catch up. ---
**Author:** ![Tyrion\_Shark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tyrion_shark/32/87138_2.png) [@Tyrion\_Shark](https://community.gemsofwar.com/u/Tyrion_Shark)\ **Post date:** [December 24, 2022, 3:03am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/67 "2022-12-24T03:03:51Z")
> [@Guildmate got banned mistakenly?](https://community.gemsofwar.com/t/guildmate-got-banned-mistakenly/74514/20): > > banning So clearly they were working OT into their holiday vacation to issue so many bans after they locked the doors Friday night. Clearly no human person or persons reviewed any of these unwarranted bans. No way this many players get banned, especially on console where hacking is virtually impossible for most of not all players too. This is a ban not on a power trip ---
**Author:** ![Halfdemoninuyasha](https://avatars.discourse-cdn.com/v4/letter/h/ea5d25/32.png) [@Halfdemoninuyasha](https://community.gemsofwar.com/u/Halfdemoninuyasha)\ **Post date:** [December 24, 2022, 3:04am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/68 "2022-12-24T03:04:34Z")
I feel like I wasted yrs playing gow and It hurts my feelings and my hard work goes poof because someone wants to be a grumpy old Grinch ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [December 24, 2022, 3:09am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/69 "2022-12-24T03:09:58Z")
> [@Tyrion\_Shark](#): > > Clearly no human person or persons reviewed any of these unwarranted bans Given the extensive history of “what IP2 claims” not matching “what IP2 does”, it’s not surprising that they tend to lock threads discussing bans, even though there’s no documented forum rule that states players cannot discuss a ban. At least once this current incident clears, we’ll have yet another anecdote to show new customers how this company functions. 🤦 🖖 ---
**Author:** ![muhai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/muhai/32/85072_2.png) [@muhai](https://community.gemsofwar.com/u/muhai)\ **Post date:** [December 24, 2022, 3:11am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/70 "2022-12-24T03:11:22Z")
We still dun know the “ban” automate or on bulk But if they already on vacation now time to farm kris like no tommorow and they never get ban. Hahah ---
**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Post date:** [December 24, 2022, 3:21am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/71 "2022-12-24T03:21:27Z")
Rob is banned too ---
**Author:** ![foxdvd](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@foxdvd](https://community.gemsofwar.com/u/foxdvd)\ **Post date:** [December 24, 2022, 3:33am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/72 "2022-12-24T03:33:19Z")
I would imagine there are legal reasons that a company selling digital items has to have humans check on bans since it can involve real money. The fact that this is proof they are not reviewing bans after claiming they do is eye opening … ---
**Author:** ![tarling](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tarling/32/85080_2.png) [@tarling](https://community.gemsofwar.com/u/tarling)\ **Post date:** [December 24, 2022, 4:23am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/73 "2022-12-24T04:23:14Z")
Same problem here… went to play as I have for the past many years, and says I’m banned… I’ve played Gems of War for 4500 hours… it was working fine as normal this morning when I last played it… I just went to play again as I usually do at night, and it comes up with a screen message that says “You have been banned for the following reason: hacking” Makes no sense – I’m not aware of any hacks for the game, and have been playing it for years… Is there a bug with one of the recent updates? ---
**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\ **Post date:** [December 24, 2022, 4:31am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/74 "2022-12-24T04:31:25Z")
Have you been farming with Kris Krinkle or playing around with him in teams? That’s one of the theories right now. ---
**Author:** ![tarling](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tarling/32/85080_2.png) [@tarling](https://community.gemsofwar.com/u/tarling)\ **Post date:** [December 24, 2022, 4:33am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/75 "2022-12-24T04:33:12Z")
I have been using the Kris Krinkle troop [agreed, seems to be the only common thing with the mass users being banned]… I did get enough crystals to get the Golden Toy Sack pet as well [I think that’s what it was called when I got it this morning] ---
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [December 24, 2022, 4:56am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/76 "2022-12-24T04:56:19Z")
The other person in our guild, who got banned on Friday, says they used Kris Krinkle on Thursday but not on Friday. My brother, who got banned on Friday, says he never used Kris Krinkle, only did the stuff he’s been doing almost every day for ages - adventure board, dungeons, events, E12 with Slayer/Centuragon/Zuul. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 6:19am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/77 "2022-12-24T06:19:32Z")
Yeah. He made a video about it, too. ---
**Author:** ![tarling](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tarling/32/85080_2.png) [@tarling](https://community.gemsofwar.com/u/tarling)\ **Post date:** [December 24, 2022, 6:53am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/78 "2022-12-24T06:53:34Z")
One concern is if any status or stockpiled loot, keys, gems, etc. gets deleted or is lost if/when they fix this… And even more concerning is [for myself as Leader of a Guild, along with other Guild leaders than might get hit with this Banned Bug] – while banned, if you’re the leader of the Guild, does that mean that Guild is now dissolved or deleted? ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [December 24, 2022, 7:24am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/79 "2022-12-24T07:24:22Z")
Still haven’t seen any confirmation of this happening on all platforms yet though, just Xbox… is it restricted to Consoles, or steam/mobile players are also at risk? 🤔 🖖 ---
**Author:** ![tarling](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tarling/32/85080_2.png) [@tarling](https://community.gemsofwar.com/u/tarling)\ **Post date:** [December 24, 2022, 7:25am UTC](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203/80 "2022-12-24T07:25:28Z")
Happened to me on Steam [Previous page](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203.md?page=3) [Next page](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203.md?page=5)