# Underworld - Delve battle - No move, but no board shuffle

**URL:** <https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360>\
**Category:** Bug Reports\
**Created:** [September 6, 2018, 9:43am UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360 "2018-09-06T09:43:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AlternatUnicorn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alternatunicorn/32/45671_2.png) [@AlternatUnicorn](https://community.gemsofwar.com/u/AlternatUnicorn)\
**Post date:** [September 6, 2018, 9:43am UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360/1 "2018-09-06T09:43:51Z")

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**Platform, device version and operating system**  
_iOS, iPhone 7, 11.4.1_

**Game version**  
_4.0.0.08_

**Screenshot or image**

 ![PNG](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/2/6285fe427bdf62e37fb7a8e73a8c6cbbf4e564ff.jpeg)

**What you were expecting to happen, and what actually happened**  
_In Underworld, All-Seeing Eye, Delve, Battle I, (I think it was for Level 40 difficulty the battle started, but there were no possible moves. Usually, the board would reshuffle, but in this instance, it did not. There were also no Puzzle Hints (because there were no moves). I had to retreat prematurely, causing my delve attempt to end for the day._

**How often does this happen? When did it begin happening?**  
_I’ve been playing this game for a while, and love the new Underworld feature. So far, I’ve done 4 successful delve attempts, with no issues. This has only happened once so far, but I had no more delve attempts for the day, so not sure if this will happen again._

**Steps to make it happen again**  
_I’m not sure why it happened. Previous delves were successful._

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<div class="post-metadata">

**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\
**Post date:** [September 6, 2018, 11:28am UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360/2 "2018-09-06T11:28:54Z")

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I think someone reported this before. The reason the board doesnt shuffle is probably because of the omen trait

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**Author:** ![AlternatUnicorn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alternatunicorn/32/45671_2.png) [@AlternatUnicorn](https://community.gemsofwar.com/u/AlternatUnicorn)\
**Post date:** [September 6, 2018, 11:44am UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360/3 "2018-09-06T11:44:25Z")

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Which troop has the omen trait in that screenshot?

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**Author:** ![Fiara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fiara/32/41273_2.png) [@Fiara](https://community.gemsofwar.com/u/Fiara)\
**Post date:** [September 6, 2018, 12:02pm UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360/4 "2018-09-06T12:02:53Z")

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![43](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/c/0c9531aabe9ec624d8e0aee19b9feb63f9f58d9f.png)

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<div class="post-metadata">

**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [September 12, 2018, 7:47am UTC](https://community.gemsofwar.com/t/underworld-delve-battle-no-move-but-no-board-shuffle/45360/5 "2018-09-12T07:47:31Z")

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Hey @AlternatUnicorn I’m very sorry for the delayed reply.

This is a known issue which we’re currently investigating.

The details can be found here:  
[https://gemsofwar.zendesk.com/hc/en-us/articles/360000430656](https://gemsofwar.zendesk.com/hc/en-us/articles/360000430656)