# Underspire has been reset **URL:** https://community.gemsofwar.com/t/underspire-has-been-reset/81909 **Category:** Bug Reports **Created:** [October 25, 2023, 12:40am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909 "2023-10-25T00:40:58Z") **Posts on this page:** 7 **Page:** 1
### Author: ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE) #### Post date: [October 25, 2023, 12:40am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/1 "2023-10-25T00:40:58Z")
**Platform, device version and operating system:** PS5 **Screenshot or image:** ![IMG_3544](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/0/e0e73d23f858d8dba7d2fae165de5c42ce5ebe4e.jpeg) **What you were expecting to happen, and what actually happened:** The Underspire reset when updating to 7.2 and all progress and torches are lost **How often does this happen? When did it begin happening?** When you update the game to 7.2 **Steps to make it happen again** Update the game to 7.2 and go into the Underspire. ---
### Author: ![DuncanBiscuit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/duncanbiscuit/32/38511_2.png) [@DuncanBiscuit](https://community.gemsofwar.com/u/DuncanBiscuit) #### Post date: [October 25, 2023, 12:43am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/2 "2023-10-25T00:43:20Z")
Same, they truly are a bunch of f\*\*\*\*\*\* amatures. ---
### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien) #### Post date: [October 25, 2023, 12:43am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/3 "2023-10-25T00:43:57Z")
cant use facrtion troops in underspire either ---
### Author: ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox) #### Post date: [October 25, 2023, 1:01am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/4 "2023-10-25T01:01:39Z")
I was able to use Beetrix just fine, but others in 001 weren’t. I pasted my US team into 001, users copied/pasted it, and they were then suddenly able to find Beetrix in the list of available troops for US. ---
### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien) #### Post date: [October 25, 2023, 1:03am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/5 "2023-10-25T01:03:09Z")
that would have been me - lucien ---
### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto) #### Post date: [October 25, 2023, 1:12am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/6 "2023-10-25T01:12:18Z")
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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto) #### Post date: [October 25, 2023, 1:12am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909/7 "2023-10-25T01:12:43Z")
I’ve closed this thread as this has already been reported and we have a known issues article > **[Underspire progress reset after updating to 7.2](https://gemsofwar.zendesk.com/hc/en-us/articles/8209283654799-Underspire-progress-reset-after-updating-to-7-2)** > > Status > The development team is currently investigating as a critical priority >   > The Issue > Since updating to 7.2, some players have reported their progress in this week's Underspire event has reset....