# Unblock the banned by bug on Xbox one **URL:** \ **Category:** Bug Reports\ **Created:** [March 21, 2019, 6:37pm UTC](https://community.gemsofwar.com/t/unblock-the-banned-by-bug-on-xbox-one/53184 "2019-03-21T18:37:41Z")\ **Posts on this page:** 1\ **Showing post:** 17
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 21, 2019, 11:54pm UTC](https://community.gemsofwar.com/t/unblock-the-banned-by-bug-on-xbox-one/53184/17 "2019-03-21T23:54:42Z")
Closing this thread as there’s already one about this here: > [@Global Mail Exploit (Banpocalypse fire)](https://community.gemsofwar.com/t/global-mail-exploit-banpocalypse/52949): > > As a few of you know, when we sent out a global mail last night there was a way to claim the rewards contained multiple times. This issue happened due to some changes we made to how our mailboxes work. In a perfect world, this exploit wouldn’t be possible, and the changes were made in the interest of stopping mailboxes from filling so quickly, especially when a guild completes a lot of legendary tasks. (This was done to mitigate the potential loss of more important rewards, as we saw some issue… --- _[View the full topic](https://community.gemsofwar.com/t/unblock-the-banned-by-bug-on-xbox-one/53184)._